Thompson Arena networking electrical work

Incident Report for Dartmouth College

Resolved

This incident has been resolved.

Posted Nov 09, 2026 - 16:25 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 09, 2026 - 11:26 EST

Identified

Due to electrical work in Thompson Arena, ITC Network Services network equipment is not receiving power. As battery backups run out, networking equipment will go offline in Thompson Arena, which will impact Wi-Fi, wired networking, and phones. After electrical power is restored, networking will come back online.

Posted Nov 09, 2026 - 10:28 EST

This incident affected: Network - Buildings (Thompson Arena).