Network maintenance July 5th
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 05, 2025 - 08:00 EDT
Scheduled - Networking equipment across campus will be upgraded to new software versions. Most locations will not experience any interruption to service due to the redundant nature of the network. Any locations that do have outages will be offline for about 20 minutes.

This work will not cause general outages for the data center networks, though some long-lived connections may be interrupted.
Jul 5, 2025 08:00-20:00 EDT

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services ? Operational
Administrative Services ? Operational
Authentication ? Operational
Email Operational
M365 email ? Operational
Gmail ? Operational
Infrastructure Operational
Load Balancer ? Operational
Containerization ? Operational
RDS Services ? Operational
Active Directory ? Operational
Computing Infrastructure ? Operational
Network ? Under Maintenance
Research Computing Operational
90 days ago
100.0 % uptime
Today
General Research Services ? Operational
AI Operational
90 days ago
100.0 % uptime
Today
Granite ? Operational
HPC ? Operational
Rapport ? Operational
Storage ? Operational
Security ? Operational
Telephone ? Operational
Web ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Border Router Maintenance Jul 7, 2025 21:00 - Jul 8, 2025 08:00 EDT

ITC Network Services will be performing routine maintenance on one of the campus border routers. No outages are expected during this maintenance window.
Posted on Jul 03, 2025 - 13:20 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Jul 5, 2025

Unresolved incident: Network maintenance July 5th.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
OnBase Server Restart
Completed - OnBase server restarts are complete and the WorkView problem has been resolved.
Jul 1, 10:21 EDT
In progress - OnBase servers will be restarted to address a problem with WorkView. Users may experience a brief interruption.
Jul 1, 09:37 EDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Greenprint - driver issues
Resolved - ITC has identified and resolved the issue.

If you continue to experience issues. Please submit a ticket at services.dartmouth.edu or email help@dartmouth.edu
Jun 27, 12:23 EDT
Investigating - ITC is investigating a partial outage affecting the following Greenprint features: the Greenprint-PC driver and driver installation.

As a current workaround, please use Web Print, available at greenprint.dartmouth.edu.
Instructions can be found here: https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=64906#4
Jun 27, 11:23 EDT
Microsoft 365 License Disruption
Resolved - After continued monitoring, we’ve confirmed that the licensing issue has been resolved. As a result of the issue, some mailboxes lost previously assigned Full Access delegate permissions. If you are still missing access to a shared mailbox, please submit a support ticket to request restoration of those permissions.
Jun 27, 10:28 EDT
Identified - ITC identified an issue where some user accounts temporarily lost access to certain licensed services in Microsoft 365 due to a configuration change. The underlying cause has been addressed, and license assignments have been restored. We are continuing to monitor the situation to ensure full resolution. If you continue to encounter problems accessing services, please contact the Service Desk.
Jun 26, 12:24 EDT
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
Oracle consolidated prod db/Copper security patching
Completed - The scheduled maintenance has been completed.
Jun 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 05:30 EDT
Scheduled - ITC will be performing scheduled maintenance (db security patching) on Oracle Consolidated PROD DB/Copper. Services related to cons-db01-prd will be unavailable during this event. We appreciate your patience. If you have questions about this event then please contact the student team.
Jun 19, 07:17 EDT
RAPPORT Maintenance (Grants, IRB, COI)
Completed - The scheduled maintenance has been completed.
Jun 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 17:00 EDT
Scheduled - Please note that RAPPORT Grants, IRB, COI, Hub, and Agreements will be offline and unavailable for a scheduled outage from Friday, June 20 at 5 PM until Monday, June 23 at 9 AM. The OSP, CPHS, and RCOI Offices will be in touch when the systems are restored. RAPPORT is being upgraded to support a new method of integration between its modules. Thank you for your patience and support.
Jun 19, 14:46 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025
Login.dartmouth.edu experiencing issues
Resolved - This incident has been resolved.
Jun 21, 14:27 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 12:08 EDT
Investigating - The issue is being investigated and updates will be posted as they occur.
Jun 21, 11:40 EDT
Scheduled Maintenance: Nutanix Files NFS Storage
Completed - The scheduled maintenance has been completed.
Jun 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 EDT
Scheduled - On Saturday, June 21, we will be performing a maintenance update to the Nutanix Files storage platform, which provides NFS-based file services. The update is part of routine platform upkeep and enhancements.

We do not anticipate any impact to services during this maintenance window.

As always, if you observe any irregular behavior or issues, please contact the IT Service Desk.
Jun 19, 07:36 EDT
Nutanix Files version upgrade
Completed - The scheduled maintenance has been completed.
Jun 21, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 EDT
Scheduled - ITC will be performing scheduled maintenance on Nutanix Files. Services related to Nutanix Files are expected to remain available during this event. We appreciate your patience. If you have questions about this event then please submit a ticket at our Services Portal
Jun 16, 16:26 EDT
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