All Systems Operational

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Academic Services ? Operational
Administrative Services ? Operational
Authentication ? Operational
Email Operational
M365 email ? Operational
Gmail ? Operational
Infrastructure Operational
Load Balancer ? Operational
Containerization ? Operational
RDS Services ? Operational
Active Directory ? Operational
Computing Infrastructure ? Operational
Network ? Operational
Research Computing Operational
General Research Services ? Operational
Granite ? Operational
HPC ? Operational
Rapport ? Operational
Storage ? Operational
Security ? Operational
Telephone ? Operational
Web ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Wi-Fi Devices ?
Fetching
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024
Resolved - Thank you for your patience, we have resolved the login issue. If you continue to have issues please reach out to research.computing@dartmouth.edu
Feb 28, 08:32 EST
Investigating - We are aware that logins to the Discovery HPC system are currently unavailable. We are investigating the issue and will update when the issue has been resolved.
Feb 28, 08:19 EST
Feb 27, 2024
Resolved - This issue has been resolved.
Feb 27, 11:27 EST
Investigating - ITC is investigating this issue.
Feb 27, 11:24 EST
Resolved - IRA Data Warehouse

Issues with IRA environment have been addressed. IRA should now be available for access.

We apologize for the earlier inconvenience.

Feb 27, 09:02 EST
Investigating - IRA Data Warehouse

IRA is currently inaccessible. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available.

We apologize for the inconvenience.

Feb 27, 08:34 EST
Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 15:22 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 02:00 EST
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.

https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996

Feb 19, 11:55 EST
Resolved - Networking in Gile Tract was restored on Feb 16th and has remained stable.
Feb 26, 15:18 EST
Monitoring - Road is open again and Telephone pole has been repaired but not all wires are back up meaning the facility still has no power. We will keep monitoring until its back up.
Jan 22, 15:58 EST
Update - Power lines are still under repair. Road has been closed off. We will continue monitoring the progress to ensure services come back online.
Jan 15, 10:03 EST
Identified - A tree has fallen on the powerlines and has snapped the poles on this road. Liberty has been notified and will restore power to the area ASAP. Will continue to monitor and give updates.
Jan 13, 12:22 EST
Investigating - Gile Tract Network is reporting to be down. Investigating cause.
Jan 13, 11:20 EST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Completed - The scheduled maintenance has been completed.
Feb 23, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 17:00 EST
Scheduled - At 5 pm on February 22, Dartmouth will be updating the minimum version required on all Zoom clients. This update ensures that our community has the latest privacy and security updates. After 5 pm on the 22nd anyone attempting to sign in or join a meeting will be prompted to update the Zoom client to the current minimum version.
Feb 19, 16:19 EST
Feb 22, 2024
Completed - PSU patches have been applied successfully to EBS (EBSPROD) Production and the application is back online.
Feb 22, 23:40 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 21:00 EST
Scheduled - EBS Production (EBSPROD) scheduled to apply PSU patches. Oracle EBS will be down during this time.

Oracle EBS supports many of Dartmouths administrative, employee, and financial functions, including Employee Self-Service, where you view your Payslips and Employee W2, or iExpense, where you submit your
corporate card and business expenses. Oracle EBS also supports Accounts Payable, eProcurement, Grants Accounting, and HRMS, much more. In addition, Oracle integrates with many more systems, such as PASF, OnBase Unity Client
and OnBase eForms, IRA Financial Reports and other systems the rely on Oracle to feed or validate employee or chart strings data.

Feb 21, 10:46 EST
Completed - Monthly patch updates have been applied to all production servers and databases.
Feb 22, 08:55 EST
Completed - Monthly patch updates have been applied to all production servers and databases.
Feb 22, 08:32 EST
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Resolved - IRA Data Warehouse

The Advancement-to-Warehouse nightly refresh has now completed. The Advancement data in IRA is up to date.

We apologize for the earlier inconvenience.

Feb 20, 11:16 EST
Update - IRA Data Warehouse

The Advancement-to-Warehouse nightly refresh has been restarted. We expect that the process should complete around 10:30am and that the current Advancement data would be available in IRA around that time. We will follow up as the process moves forward.

We apologize for the inconvenience.

Feb 20, 07:28 EST
Investigating - IRA Data Warehouse

The Monday night Advancement-to-Warehouse nightly refresh has not yet completed. Advancement data in IRA reflects end of the day on Sunday, February 18th. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available.

We apologize for the inconvenience.

Feb 20, 06:25 EST
Feb 19, 2024
Completed - IRA Data Warehouse

The maintenance activities for the warehouse real-times have completed. The real-time feeds into IRA are back up and running.

Thanks to all for their support while ITC completed these necessary upgrade activities.

Feb 19, 11:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 06:00 EST
Scheduled - IRA Data Warehouse

On Monday, February 19th from 6am to 9am, the real-time data feeds into IRA will be down due to system maintenance. IRA will remain up and running during this time. The only impact of this maintenance is that real-time data refreshes will not be running between 6am and 9am.

Thanks to all for their support when we apply this necessary system maintenance on Monday, February 19th.

Feb 16, 08:02 EST
Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - IRA Data Warehouse

The issues accessing IRA have now been addressed. IRA should now be available for use.

We apologize for the earlier inconvenience.

Feb 16, 14:56 EST
Investigating - IRA Data Warehouse

Production IRA is inaccessible. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available.

We apologize for any inconvenience.

Feb 16, 09:55 EST
Feb 15, 2024

No incidents reported.