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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.94 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.94 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CyberArk Scheduled Maintenance Jul 20, 2026 11:00-12:00 EDT

Palo Alto (the new CyberArk owner) has released a patch for CyberArk's PVWA product that will be applied during this maintenance window. The PVWA application will be unavailable during this time.
Posted on Jul 15, 2026 - 15:27 EDT

RAPPORT Grants Update Jul 21, 2026 06:00-07:00 EDT

We will be doing a minor update to Grants at this time. This update should not affect other services (i.e., COI, IRB, or Agreements).
Posted on Jul 16, 2026 - 09:21 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Jul 19, 2026

No incidents reported today.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Banner Admin Pages
Resolved - This incident has been resolved.
Jul 17, 11:54 EDT
Identified - Banner Admin Pages is down, this does not affect student access.
Jul 17, 11:07 EDT
Jul 16, 2026
Dartmouth Chat - July 2026 release
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:30 EDT
Scheduled - Research Computing and Data will be releasing an update to Dartmouth Chat that will include the following :

- Update to Open WebUI v0.9.6
- GPT 5.6 Models
- Gemma 4
- Sonnet and Fable 5

Further details will be published on our AI Blog:

https://ai-tools.dartmouth.edu/blog

The upgrade will be take place from 6:30 to 8:00AM on Thursday, July 16th.

During this time Dartmouth Chat will be intermittently unavailable.
Jul 13, 08:35 EDT
Jul 15, 2026
Centerra Network Outage
Resolved - Network has been restored to Centerra
Jul 15, 12:48 EDT
Investigating - ITC is investigating the cause of a network outage affecting buildings in the Centerra Park area.
Jul 15, 10:50 EDT
Fiber Maintenance New Hamp
Completed - Fiber work has been completed
Jul 15, 08:29 EDT
Update - Fiber work has been completed
Jul 15, 08:28 EDT
In progress - Fiber work affecting the WIFI and wired connection in New Hamp has started
Jul 15, 07:42 EDT
FIber maintenance 7 south st
Completed - Fiber work has been completed
Jul 15, 08:28 EDT
Update - Fiber work has been completed
Jul 15, 08:27 EDT
Update - Work has been completed and network is back online
Jul 15, 06:47 EDT
In progress - Maintenance on the fiber feeding the network in 7 South is happening. Both WIFI and wired network connections will be affected
Jul 15, 06:14 EDT
Fiber Maintenance New Hamp
Completed - Fiber work has been completed
Jul 15, 08:27 EDT
In progress - Fiber work affecting the WIFI and wired connection in New Hamp has started
Jul 15, 07:43 EDT
4 Currier Network Fiber Maintenance
Completed - Maintenance work on 4 Currier fiber has been completed
Jul 15, 06:12 EDT
In progress - Fiber maintenance is currently started for the network at 4 Currier. WIFI and wired connections will be affected
Jul 15, 05:19 EDT
Jul 14, 2026
JCI (Johnson Controls) Metays
Completed - The scheduled maintenance has been completed.
Jul 14, 13:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 13:00 EDT
Scheduled - Metasys Prod will be undergoing brief maintenance at this time.
Jul 14, 12:58 EDT
CyberArk Maintenance
Completed - The scheduled maintenance has been completed.
Jul 14, 10:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 10:00 EDT
Scheduled - CyberArk will be undergoing scheduled maintenance during this time and the application will be unavailable.
Jul 8, 13:52 EDT
Rancher Upgrade
Completed - The scheduled maintenance has been completed.
Jul 14, 09:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 07:00 EDT
Scheduled - ITC will upgrade Rancher (rancher.dartmouth.edu) between 7AM and 10AM on Tuesday, 7/14/26. The application will be unavailable during this time.
Jul 2, 13:08 EDT
Jul 13, 2026
JCI Metasys Maintenance
Completed - The scheduled maintenance has been completed.
Jul 13, 15:10 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 15:00 EDT
Scheduled - Metasys Prod will be undergoing brief maintenance at this time.
Jul 13, 14:59 EDT
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Planon Production Outage
Resolved - Planon users are able to access the system.
Jul 9, 11:39 EDT
Monitoring - The production environment has been restarted and multiple users are able to access the system again. CSTS will continue to monitor this issue.
Jul 9, 09:04 EDT
Investigating - Planon production is unavailable intermittently, CSTS is investigating.
Jul 9, 08:34 EDT
Planon Production Outage
Resolved - This is a duplicate incident.
Jul 9, 08:35 EDT
Investigating - Planon production is unavailable intermittently, CSTS is investigating.
Jul 9, 08:34 EDT
Planon config updates
Completed - This maintenance was completed previously.
Jul 9, 08:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 18:30 EDT
Scheduled - Planon users will see disruptions in Production lasting approximately 30 minutes, starting at 6:30 pm while we apply config changes
Jul 6, 16:51 EDT
CAS (login.dartmouth.edu) scheduled maintenance
Completed - CAS maintenance has completed. Please let us know if you encounter any problems
Jul 9, 06:27 EDT
Verifying - CAS upgrade has completed successfully. We will continue to monitor for any issues
Jul 9, 05:26 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:00 EDT
Scheduled - CAS (login.dartmouth.edu) will be undergoing scheduled maintenance starting at 5AM. There may be brief interruptions to logins during this time.
Jul 8, 15:01 EDT
Jul 8, 2026
JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jul 8, 11:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 09:00 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be briefly unavailable while the maintenance is performed. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jul 7, 09:09 EDT
Jul 7, 2026
IRA Data Warehouse STUDENT-related data are stale
Resolved - The STUDENT load to Warehouse has completed. All data should be up to date.
Jul 7, 13:41 EDT
Monitoring - The student data load to the warehouse has not yet completed. We identified a data issue that caused the ETL load to fail last night. We have relaunched the load, and it is currently running.

Information Technology and Consulting (ITC) is actively investigating the issue and will provide an update as soon as additional information becomes available.

We apologize for any inconvenience this may cause.
Jul 7, 08:36 EDT
Jul 6, 2026
Network down at remote locations
Resolved - Remotes sites are back online
Jul 6, 11:11 EDT
Identified - Remote locations have lost network both wireless ands and wired due to power issues. Network services is working to regain services
Jul 6, 11:04 EDT
Network down at remote locations
Resolved - Remote sites are back onlinee
Jul 6, 11:10 EDT
Identified - Remote locations have lost network both wireless ands and wired due to power issues. Network services is working to regain services
Jul 6, 11:03 EDT
Jul 5, 2026
Power outage affecting network services in Fahey & Mclane
Resolved - This incident has been resolved.
Jul 5, 18:05 EDT
Investigating - We are currently investigating this issue.
Jul 3, 11:50 EDT
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