Claude outage - degraded performance in Claude AI and desktop apps

Incident Report for Dartmouth College

Resolved

Claude is back up and running per https://status.claude.com/
Please alert ITC via a ticket if you are encountering any outstanding issues: https://services.dartmouth.edu/

Posted Sep 29, 2026 - 13:02 EDT

Investigating

Anthropic is investigating reports of degraded performance affecting Claude products. We are awaiting updates and resolution from Anthropic, and will post updates when they become available

Posted Sep 29, 2026 - 10:39 EDT

This incident affected: Academic Services and Administrative Services.