All Systems Operational

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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
General Research Services Operational
AI Operational
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Qualtrics Outage Sep 22, 2026 07:00-08:00 EDT

Qualtrics (https://qualtrics.dartmouth.edu) will be offline as we switch single sign-on (SSO) authentication to MS Entra. The outage is expected to take 10-15 minutes. You will not be able to log in to Qualtrics during this time.
Posted on Sep 17, 2026 - 14:02 EDT

CyberArk Patching Maintenance Sep 22, 2026 10:00-12:00 EDT

The CyberArk/Idira application will be undergoing scheduled maintenance during this time and will be unavailable for use.
Posted on Sep 16, 2026 - 12:42 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching

Sep 18, 2026

No incidents reported today.

Sep 17, 2026

EBS Production (EBSPROD) instance patching
Completed - EBS Production (EBSPROD) patching is completed. The system is back online.
Sep 17, 22:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 21:00 EDT
Scheduled - EBS Production (EBSPROD) instance is scheduled to apply July '26 Security patches. Oracle EBS will be unavailable during this time.
Sep 15, 08:17 EDT
IRA Data Warehouse - Student Load running late
Resolved - Load completed.
Sep 17, 08:30 EDT
Identified - We identified that the STUDENT ETL load failed on Admissions last night. This step is after the Registration load. Weve restarted the load and it is current running.
Sep 17, 07:57 EDT
Production Server Patching
Completed - The scheduled maintenance has been completed.
Sep 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 02:00 EDT
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.
https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Sep 14, 08:39 EDT
RAPPORT Grants Update
Completed - The scheduled maintenance has been completed.
Sep 17, 06:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 06:00 EDT
Scheduled - We will be upgrading the tools that communicate with Grants.gov. This will affect Grants, but will not affect the other RAPPORT applications: IRB, COI, or Agreements.
Sep 11, 09:46 EDT

Sep 16, 2026

Dartmouth emails to external recipients are failing
Resolved - The issue has been resolve by Microsoft and we are currently moving to a monitoring mode to ensure there are no further issues.
Sep 16, 23:15 EDT
Update - We have temporarily disabled Listserv capabilities to reduce the number of external emails that are being sent as we work through this issue.
Sep 16, 22:03 EDT
Identified - We have identified an issue where Dartmouth users sending emails to external recipients are failing. The emails bounce back with an error message. We are opening a ticket with Microsoft and continuing to investigate a resolution.
Sep 16, 20:26 EDT
JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Sep 16, 15:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 09:00 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be unavailable while the maintenance is performed. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Sep 15, 16:56 EDT

Sep 15, 2026

Claude Code Sync Issue
Resolved - Sync issue with Claude Code has been resolved, but may trigger a Claude/Anthropic email that can be ignored.
Sep 15, 09:36 EDT

Sep 14, 2026

JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Sep 14, 19:41 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:30 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be unavailable while the maintenance is performed. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Sep 14, 11:18 EDT
Password change failures
Resolved - The problem has been resolved
Sep 14, 14:21 EDT
Investigating - Password changes/resets using myaccount.dartmouth.edu and helpdash.dartmouth.edu are currently failing. We are investigating the issue
Sep 14, 14:05 EDT
Carpenter Hall Network Outage
Resolved - This incident has been resolved.
Sep 14, 13:27 EDT
Identified - There is a network outage affecting Carpenter Hall. We have identified the issue and are currently working to restore connection.
Sep 14, 10:58 EDT

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Sep 11, 12:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:00 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be unavailable while the maintenance is performed. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Sep 10, 13:43 EDT

Sep 10, 2026

Moosilauke Ravine Lodge Network Outage
Resolved - This outage has been resolved.
Sep 10, 18:30 EDT
Identified - Network Services, including wired and wired networking and some phone lines, are unavailable at Moosilauke Ravine Lodge due to a problem with the internet service provider at the location. Services will be restored when the underlying problem is resolved.
Sep 10, 15:21 EDT
Dartmouth Chat Service Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 EDT
Scheduled - Research Computing and Data has a planned maintenance outage for https://chat.dartmouth.edu and the models served through api.dartmouth.edu from 6:00 to 8:00AM on Thursday, September 10th. During this time Dartmouth Chat and models served through api.dartmouth.edu will be intermittently unavailable.
Aug 31, 13:15 EDT
Dashboard Container and Database Deployments Maintenance
Completed - The scheduled maintenance has been completed.
Sep 10, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 EDT
Scheduled - The Dashboard container deployment and database service will undergo patching during the maintenance window and its associated containers and databases will be intermittently available during this time.
Aug 31, 13:02 EDT

Sep 9, 2026

RAPPORT IRB Update
Completed - The scheduled maintenance has been completed.
Sep 9, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 EDT
Scheduled - We will be doing a minor upgrade to IRB at this time. This should not affect other RAPPORT applications (i.e., Grants, COI, Agreements).
Sep 4, 09:02 EDT
InCommon SSO integration maintenance
Completed - The switch to make InCommon Federation integrate with Microsoft Entra ID via Cirrus bridge is complete
Sep 9, 05:49 EDT
Update - Switchover of InCommon logins to Cirrus Bridge is in progress
Sep 9, 05:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 05:00 EDT
Scheduled - From 5AM-7AM September 9th, the single-sign-on system will be updated so InCommon Federation will integrate with Microsoft Entra ID via Cirrus bridge instead of Dartmouths legacy on-premises SSO system.
Sep 8, 12:53 EDT

Sep 8, 2026

Minor network firewall maintenance
Completed - Work completed.
Sep 8, 21:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 21:00 EDT
Scheduled - ITC Network Services will perform network maintenance on the primary network firewall. Network traffic will be migrated to an alternate firewall before the maintenance and migrated back after the maintenance is complete. No user outage is expected, other than some network sessions needing to be reestablished after each traffic move.
Sep 8, 16:07 EDT
CyberArk Maintenance - continued
Completed - Troubleshooting is complete and the application is back online and available for use.
Sep 8, 12:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:17 EDT
Scheduled - We are troubleshooting some issues from the CyberArk patching. The application will continue to be unavailable while this occurs.
Sep 8, 12:16 EDT
CyberArk Security Patching
Completed - The scheduled maintenance has been completed.
Sep 8, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 11:00 EDT
Scheduled - CyberArk will be undergoing scheduled maintenance during this window and the application will be unavailable.
Sep 2, 16:39 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

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