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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.48 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.48 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dartmouth Chat Service Maintenance Sep 10, 2026 06:00-08:00 EDT

Research Computing and Data has a planned maintenance outage for https://chat.dartmouth.edu and the models served through api.dartmouth.edu from 6:00 to 8:00AM on Thursday, September 10th. During this time Dartmouth Chat and models served through api.dartmouth.edu will be intermittently unavailable.
Posted on Aug 31, 2026 - 13:15 EDT

Dashboard Container and Database Deployments Maintenance Sep 10, 2026 06:00-07:30 EDT

The Dashboard container deployment and database service will undergo patching during the maintenance window and its associated containers and databases will be intermittently available during this time.
Posted on Aug 31, 2026 - 13:02 EDT

EBS Production (EBSPROD) instance patching Sep 10, 2026 21:00-23:00 EDT

EBS Production (EBSPROD) instance scheduled to apply July '26 Security patches. Oracle EBS will be unavailable during this time.
Posted on Sep 08, 2026 - 09:44 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching

Sep 9, 2026

RAPPORT IRB Update
Completed - The scheduled maintenance has been completed.
Sep 9, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 EDT
Scheduled - We will be doing a minor upgrade to IRB at this time. This should not affect other RAPPORT applications (i.e., Grants, COI, Agreements).
Sep 4, 09:02 EDT
InCommon SSO integration maintenance
Completed - The switch to make InCommon Federation integrate with Microsoft Entra ID via Cirrus bridge is complete
Sep 9, 05:49 EDT
Update - Switchover of InCommon logins to Cirrus Bridge is in progress
Sep 9, 05:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 05:00 EDT
Scheduled - From 5AM-7AM September 9th, the single-sign-on system will be updated so InCommon Federation will integrate with Microsoft Entra ID via Cirrus bridge instead of Dartmouths legacy on-premises SSO system.
Sep 8, 12:53 EDT

Sep 8, 2026

Minor network firewall maintenance
Completed - Work completed.
Sep 8, 21:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 21:00 EDT
Scheduled - ITC Network Services will perform network maintenance on the primary network firewall. Network traffic will be migrated to an alternate firewall before the maintenance and migrated back after the maintenance is complete. No user outage is expected, other than some network sessions needing to be reestablished after each traffic move.
Sep 8, 16:07 EDT
CyberArk Maintenance - continued
Completed - Troubleshooting is complete and the application is back online and available for use.
Sep 8, 12:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 12:17 EDT
Scheduled - We are troubleshooting some issues from the CyberArk patching. The application will continue to be unavailable while this occurs.
Sep 8, 12:16 EDT
CyberArk Security Patching
Completed - The scheduled maintenance has been completed.
Sep 8, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 11:00 EDT
Scheduled - CyberArk will be undergoing scheduled maintenance during this window and the application will be unavailable.
Sep 2, 16:39 EDT

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

IPv6 routing maintenance
Completed - The scheduled maintenance has been completed.
Sep 3, 22:20 EDT
Verifying - Verification is currently underway for the maintenance items.
Sep 3, 21:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:30 EDT
Scheduled - ITC Network Services will be changing internal IPv6 routing settings to disable an unused feature. IPv6 network traffic will see a number of brief interruptions during the maintenance as devices are updated.

Almost all Dartmouth networks are currently IPv4-only and and are not configured for IPv6 - as IPv4 is not affected there will be minimal user impact.
Sep 3, 10:40 EDT
EBS Production (EBSPROD) instance patching
Completed - EBS Production (EBSPROD) instance patching is completed.
Sep 3, 22:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 21:00 EDT
Scheduled - EBS Production (EBSPROD) instance scheduled to apply AD/TXK Release Update patches. Oracle EBS will be unavailable during this time.
Aug 31, 11:17 EDT
Discovery Cluster: Slurm Upgrade to v.26.05.01
Completed - We have completed our node maintenance.
Sep 3, 11:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:00 EDT
Scheduled - Research Computing and Data will be upgrading the HPC workload environment to Slurm version 26.05.01.

This update will deliver enhanced job‑scheduling performance, improved stability , and minor patch fixes across the cluster.

Impact: New jobs will not be started or queued after 8 a.m. on September 3rd.
Aug 19, 15:55 EDT
Oracle consolidated PROD DB/COPPER patching
Completed - ITC has completed the maintenance on Oracle consolidated prod DB/COPPER. If you experience any issues please submit a ticket at our Services Portal.
Sep 3, 06:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:30 EDT
Scheduled - ITC will be performing scheduled maintenance on Oracle consolidated prod db/copper. Services related to the database will be unavailable during this event. We appreciate your patience. If you have questions about this event then please contact the student team.
Sep 2, 10:57 EDT

Sep 2, 2026

EMS RDS server upgrade to Windows 2022
Completed - ITC has completed the maintenance on EMS. If you experience any issues please submit a ticket at our Services Portal.
Sep 2, 17:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 16:31 EDT
Scheduled - ITC will be performing scheduled maintenance on EMS. Services related to EMS will be available during this event. We appreciate your patience. If you have questions about this event then please contact the Packaged Apps team.
Sep 2, 13:40 EDT
EMS RDS server upgrade to Windows 2022
Completed - ITC has completed the maintenance on EMS. If you experience any issues please submit a ticket at our Services Portal.
Sep 2, 17:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 16:30 EDT
Scheduled - ITC will be performing scheduled maintenance on EMS. Services related to EMS will be available during this event. We appreciate your patience. If you have questions about this event then please contact the Packaged Apps team.
Sep 2, 13:40 EDT
Wi-Fi Network Maintenance
Completed - Maintenance is complete. No further connection issues have been observed.
Sep 2, 07:41 EDT
Verifying - Validation of services is in progress.
Sep 2, 06:07 EDT
Update - Due to detected connection instability, a portion of the change was rolled back. Wi-Fi APs are rebooting once more in order to restore service.
Sep 2, 05:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 20:00 EDT
Update - Users of the Dartmouth IoT Wi-Fi network may receive an email regarding updated credentials. Your devices' Dartmouth IoT credentials will not change during this maintenance.
Sep 1, 13:37 EDT
Scheduled - ITC will be performing maintenance on Dartmouth's Wi-Fi network equipment beginning at 8:00 PM EDT on Tuesday September 1.
This work is expected to be fully completed by 8:00 AM EDT Wednesday September 2.

Connections to the Wi-Fi network may experience one or two brief interruptions as equipment is rebooted during this time.
Connections to all Wi-Fi networks may be affected, including but not limited to eduroam and Dartmouth Public.
Aug 28, 12:57 EDT
Network Maintenance for Dartmouth Chat
Completed - The scheduled maintenance has been completed.
Sep 2, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 06:00 EDT
Scheduled - Network Services will be performing maintenance on the network connection used to access Dartmouth Chat.

The maintenance will be taking place from 6:00am to 7:00am on Wednesday, September 2nd.

During this time Dartmouth Chat will be unavailable.
Aug 21, 10:30 EDT

Sep 1, 2026

IRA Data Warehouse Finance chain failure
Resolved - IRA for the Finance subject areas should be up-to-date (as of overnight processing).
Sep 1, 11:11 EDT
Monitoring - The cause of the failure has been identified and mitigated. The ETL processing has been resumed. Estimated time of completion is approximately 1 hour from now (10:45). An update will be posted when this is complete.
Sep 1, 09:45 EDT
Investigating - The Data Warehousing Finance update failed overnight. The failure occurred within the Labor Distribution area. As such, the following areas are stale at the moment: HR/LD, Procurement, AR and Facilities. NOTE: The GL and OGA systems finished, so those areas should be ready. We are investigating the cause and working to resolve the issue and complete the process at this time. Updates will be posted when we know more.
Sep 1, 08:00 EDT
CAS (login.dartmouth.edu) maintenance
Completed - CAS update is complete.
Sep 1, 06:59 EDT
Verifying - CAS update has been deployed and is being verified
Sep 1, 05:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 05:00 EDT
Scheduled - ITC will be performing scheduled maintenance on the CAS (login.dartmouth.edu) server on Tuesday, September 1, between 5 AM and 7 AM EST. Users may be unable to log in during this maintenance window.
Aug 31, 13:33 EDT

Aug 31, 2026

Power Outage Affecting Network Service
Resolved - All network systems are back online
Aug 31, 08:23 EDT
Identified - Due to electrical power problems, network services in multiple buildings are experiencing outages and/or degraded performance.
Aug 29, 12:39 EDT

Aug 30, 2026

No incidents reported.

Aug 29, 2026

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Minor network firewall maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 22:32 EDT
Verifying - Verification is currently underway for the maintenance items.
Aug 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 21:30 EDT
Scheduled - ITC Network Services will perform network maintenance on the primary network firewall. Network traffic will be migrated to an alternate firewall before the maintenance and migrated back after the maintenance is complete. No user outage is expected, other than some network sessions needing to be reestablished after each traffic move.
Aug 27, 12:12 EDT
T2Flex Parking Upgrade
Completed - The scheduled maintenance has been completed.
Aug 27, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 21:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 25, 10:37 EDT

Aug 26, 2026

Discovery Cluster Node Outages
Resolved - The hardware has been replaced and the affected nodes are online.
Aug 26, 15:07 EDT
Identified - Due to a switch outage several of our HPC nodes are in a down state. We have ordered the replacement part and estimate the nodes to be restore after lunch tomorrow.
Aug 25, 15:56 EDT
Dell PowerScale OneFS upgrade
Completed - Weve completed our update.
Aug 26, 15:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 10:00 EDT
Scheduled - Research Computing and Data will be installing routine firmware and software updates on the Dell PowerScale system which provides network file services to the campus. This includes DartFS, ThayerFS, and others.

These reboots are staggered so that the service never goes down, but any clients connected to a node that is in the process of rebooting obviously need to reconnect to a different node.

NFS clients running Linux do this automatically and seamlessly.

Unfortunately, the SMB protocol does not allow for the same kind of seamless transition to a different node. The actual SMB client behavior depends on the operating system (Mac, Windows, or Linux) and the application using the storage.

In general, Windows systems and applications will recognize that the connection was interrupted and automatically reconnect to a different node after just a few seconds.

Mac and Linux SMB clients will keep trying the same node for longer. After a timeout period, they declare a network error. Some applications will try to restart the connection from scratch and that will work. Most commonly, Mac users can simply reconnect from their saved list of favorite servers.

Please note that if you were actively using any of these file servers during the entire maintenance window you would experience at least one such disconnection and probably several as we cycle through the nodes to reboot them all.

We will post an update here when the work is complete.
Aug 25, 09:36 EDT
Partial Network Outage BMR Datacenter
Resolved - The failed hardware has been replaced and affected BMR datacenter network connections are back online.
Aug 26, 14:25 EDT
Identified - We are working with the equipment vendor to replace the failed hardware.
Aug 25, 12:03 EDT
Investigating - ITC is investigating an equipment failure affecting some network connections in the BMR datacenter.
Aug 25, 11:01 EDT
Email Authentication Update
Completed - Closing status - Maintenance complete
Aug 26, 11:22 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 08:00 EDT
Scheduled - Updates to email security for Dartmouth email will be undergone to reduce spoofed and phishing mail. No action is required from users, and no impact to email delivery is expected.
Aug 21, 07:40 EDT
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