All Systems Operational

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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.95 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.95 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dartmouth Chat Maintenance May 21, 2026 06:30-07:30 EDT

The infrastructure underlying Dartmouth Chat is getting updated with the latest patches and bug fixes. During this time Dartmouth Chat and local models will be intermittently unavailable.
Posted on May 18, 2026 - 08:21 EDT

dashboard.dartmouth.edu Service Maintenance May 21, 2026 06:30-07:30 EDT

The Dashboard container deployment and database service will undergo patching during the maintenance window and its associated containers and databases will be intermittently available during this time.
Posted on May 18, 2026 - 08:16 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
May 20, 2026
RAPPORT Grants/SF424 Update
Update - The scheduled maintenance has been completed.
May 20, 07:14 EDT
Completed - The scheduled maintenance has been completed.
May 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 EDT
Scheduled - We will be updating SF424 in the RAPPORT Grants module to address warnings returned from eRA Commons when submitting funding proposals. This should not affect any other RAPPORT module (i.e., IRB or COI).
May 18, 11:00 EDT
May 19, 2026
Planon upgrade - L129
Completed - Planon L129 Upgrade is complete and it is ready for use
May 19, 20:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 EDT
Scheduled - Planon is ready to be upgraded from version L123 to L126 tonight @ 6 PM. Please expect a downtime of around 4 hours starting 6 pm and the upgrade is expected to be done by 10 PM.
May 19, 12:11 EDT
IRA Data Warehouse STUDENT-related data are stale
Resolved - The student data load into the warehouse has completed successfully, and the data is now available for reporting.
May 19, 09:14 EDT
Monitoring - The student data load to the warehouse has not yet completed. We identified a data issue that caused the ETL load to fail last night. We have relaunched the load, and it is currently running.

Information Technology and Consulting (ITC) is actively investigating the issue and will provide an update as soon as additional information becomes available.

We apologize for any inconvenience this may cause.
May 19, 07:09 EDT
Tuck - File Server Migration
Completed - The scheduled maintenance has been completed.
May 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:00 EDT
Scheduled - Tuck will be migrating the file server to new hard ware Thursday 5/21/2026 at 6am. There will be some minor down as we transition between system of an expected 10 minutes. But may be longer if issues arise. Please plan accordingly
May 21, 06:00 EDT
May 18, 2026
CyberArk Maintenance
Completed - The scheduled maintenance has been completed.
May 18, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 10:00 EDT
Scheduled - CyberArk will be undergoing scheduled maintenance during this time and the application will be unavailable.
May 14, 08:39 EDT
Employee Self-Service Outage
Completed - Employee Self Service is accessible now.
May 18, 10:33 EDT
In progress - The Employee Self service link at : http://www.dartmouth.edu/~hrs/employee/ is giving an Outage error. We are working on resolving it.

In the meanwhile you can access Employee Self Service via the EBS PROD URL : https://oa.dartmouth.edu:8007/OA_HTML/AppsLogin

You would need to logged on to the VPN and use your self-service credentials to log in.

Will post here when the Employee self service link is working again.
May 17, 19:51 EDT
May 17, 2026
May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026
Slack Issues
Resolved - Slack has updated their status to normal. All issues should be resolved.
May 14, 12:20 EDT
Investigating - Slack is investigating degraded performance. Affected functionality includes messaging, integrations, workflows, and files. We will follow up as additional information is available from the vendor.
May 14, 11:10 EDT
MacLean Network Maintenance
Completed - This maintenance has been completed.
May 14, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 02:00 EDT
Scheduled - A network switch serving some areas of MacLean will be rebooted at 2AM on Thursday May 14. This is in order to correct an error which has been detected on the switch and prevent possible unplanned service interruption. An interruption to wired and wireless networking lasting up to 30 minutes is expected.
May 13, 10:08 EDT
May 13, 2026

No incidents reported.

May 12, 2026
RAPPORT IRB Update
Completed - The scheduled maintenance has been completed.
May 12, 06:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 06:00 EDT
Scheduled - We will be doing some routine maintenance on IRB at this time. This should not affect other RAPPORT applications (i.e., Grants and COI).
May 11, 10:20 EDT
May 11, 2026
JCI Metasys Upgrade
Completed - The Metasys upgrade is complete. Thank you for your patience. If you experience issues please reach out to bmsit@groups.dartmouth.edu or your regular support channels.
May 11, 17:01 EDT
Update - The production upgrade is still progressing, the maintenance end time has been updated.
May 11, 15:55 EDT
Update - CSTS is continuing to upgrade production, the end time of this maintenance has been updated.
May 11, 15:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 09:00 EDT
Scheduled - JCI and CSTS will be performing a scheduled upgrade on Metasys. Expect services related to Metasys and Metasys UI to be unavailable during the upgrade. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
May 8, 09:48 EDT
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Kube4 Cluster Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 13:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:40 EDT
Scheduled - ITC will apply security updates to kube4, the production AWS kubernetes cluster. Applications may be unavailable during this time.
May 8, 12:36 EDT
Canvas Down
Resolved - This incident has been resolved.
May 8, 09:22 EDT
Investigating - Canvas is currently experiencing an outage. Dartmouth is monitoring and will update when there is information on restoration of service.
May 7, 16:39 EDT
Dartmouth Home Website
Resolved - This incident has been resolved.
May 8, 07:49 EDT
Update - We are continuing to monitor for any further issues.
May 7, 23:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 23:29 EDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 23:27 EDT
Update - We are continuing to investigate this issue.
May 7, 22:35 EDT
Investigating - We are currently investigating this issue.
May 7, 22:34 EDT
May 7, 2026
Nutanix Platform Security Updates
Completed - The scheduled maintenance has been completed.
May 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 07:00 EDT
Scheduled - Infrastructure Services will perform out-of-band maintenance on May 7, 2026 beginning at 7:00 AM ET to apply necessary security updates to the Nutanix platform.

At this time, we do not anticipate impact to applications or services running on the platform, though users may notice brief interruptions while maintenance activities are underway.

Infrastructure Services has been validating these updates in advance and the process has been stable in testing. We will work to complete all maintenance activities as quickly as possible.
May 6, 13:55 EDT
Sudikoff Network Outage
Resolved - Services were restored as of 9:00PM.
May 7, 06:41 EDT
Identified - ITC is investigating a network equipment failure affecting Sudikoff.
May 6, 20:05 EDT
May 6, 2026
Oracle Consolidated PROD DB/COPPER security patching
Completed - ITC has completed the maintenance on Consolidated PROD DB/COPPER. If you experience any issues please submit a ticket at our Services Portal.
May 6, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 05:30 EDT
Scheduled - ITC will be performing scheduled maintenance on Oracle Consolidated PROD DB/COPPER. Services related to Consolidated PROD DB will be unavailable during this event. We appreciate your patience. If you have questions about this event then please contact the Student Team.
May 5, 15:05 EDT
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