Planon config updates
Update - Planon is ready for use
May 28, 2026 - 20:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 2026 - 19:15 EDT
Scheduled - Planon users will see disruptions in Production lasting approximately 30 minutes, starting at 7:15 pm pm while we apply config changes
May 28, 2026 19:15-20:10 EDT

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.89 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.89 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Jenkins Upgrade Jun 2, 2026 18:00-20:00 EDT

Update - Rescheduled to June 2nd
May 26, 2026 - 15:08 EDT
Scheduled - ITC will be performing scheduled maintenance on Jenkins. Services related to https://ci.dartmouth.edu will be unavailable during this event. We appreciate your patience. If you have questions about this event then please contact kemeny-itc@cloud.dartmouth.edu.
May 20, 2026 - 16:18 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Irving and Murdough Network Maintenance
Completed - This maintenance was completed successfully.
May 29, 11:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 01:00 EDT
Scheduled - A network switch serving some areas of Irving and Murdough will be rebooted at 1AM on Friday May 29. This is in order to correct an error which has been detected on the switch and prevent possible unplanned service interruption. An interruption to wired and wireless networking lasting up to 30 minutes is expected.
May 28, 16:36 EDT
JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you experience issues please reach out to bmsit@groups.dartmouth.edu or your regular support channels.
May 29, 10:47 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:01 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may experience brief outages during the maintenance window. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
May 28, 14:02 EDT
Niagara Building Automation System
Completed - The scheduled maintenance has been completed.
May 29, 09:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 09:00 EDT
Scheduled - Campus Services will be performing scheduled maintenance on the Niagara Building Automation System. Services related to Niagara may be unavailable during this event. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
May 28, 12:05 EDT
May 28, 2026
Kube4 Cluster Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 07:00 EDT
Scheduled - ITC will apply security updates to kube4, the production AWS kubernetes cluster. Applications may be unavailable during this time.
May 27, 09:35 EDT
May 27, 2026
Dartmouth Chat Maintenance
Resolved - Dartmouth Chat Maintenance has been completed.
May 27, 08:43 EDT
Investigating - Issues arose during the Dartmouth Chat May 2026 release and Dartmouth Chat is unavailable while these are resolved. We will post an update once Dartmouth Chat is back online.
May 27, 07:32 EDT
Dartmouth Chat - May 2026 Release
Completed - The scheduled maintenance has been completed.
May 27, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 06:30 EDT
Scheduled - Dartmouth Chat - May 2026 release

Research Computing and Data will be releasing an update to Dartmouth Chat that will include the following :

- Update to Open WebUI v0.9.5
- Gemini Flash 3.5

Further details will be published on our AI Blog:

https://ai-tools.dartmouth.edu/blog

The upgrade will be take place from 6:30 to 7:30AM on Wednesday, May 27th.

During this time Dartmouth Chat will be intermittently unavailable.
May 22, 08:15 EDT
May 26, 2026
Planon config updates
Completed - Planon is ready for use
May 26, 21:18 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 20:15 EDT
Scheduled - Planon users will see disruptions in Production lasting approximately 15 minutes, starting at 8:15 pm pm while we apply config changes
May 26, 20:06 EDT
host.dartmouth.edu Authentication Updates
Completed - The scheduled maintenance has been completed.
May 26, 09:02 EDT
Scheduled - The host.dartmouth.edu web hosting platform will be undergoing maintenance to its authentication provider on Tuesday, 5/26 between 10 and 11AM. Access to account dashboards will be unavailable during this time.
May 21, 09:14 EDT
OnBase Unity Client and Eforms are all down. We are investigating
Resolved - OnBase eforms and Unity client is back to normal and working as expected.
May 26, 08:12 EDT
Investigating - OnBase Unity Client and Eforms are all down. We are investigating.
May 26, 08:03 EDT
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Remote Desktop Services (RDS) - rds.dartmouth.edu
Resolved - Service has been restored and rds.dartmouth.edu is now operational.
May 21, 09:01 EDT
Investigating - rds.dartmouth.edu is down following monthly OS patching this morning. ITC is investigating. We will provide another update as more information becomes available
May 21, 08:47 EDT
Dartmouth Chat Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 07:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:31 EDT
Scheduled - The infrastructure underlying Dartmouth Chat is getting updated with the latest patches and bug fixes. During this time Dartmouth Chat and local models will be intermittently unavailable.
May 18, 08:21 EDT
dashboard.dartmouth.edu Service Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 07:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:30 EDT
Scheduled - The Dashboard container deployment and database service will undergo patching during the maintenance window and its associated containers and databases will be intermittently available during this time.
May 18, 08:16 EDT
Production Server Patching
Completed - The scheduled maintenance has been completed.
May 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 02:00 EDT
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

The patch makeup window is Friday morning 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.

https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
May 20, 10:19 EDT
May 20, 2026
RAPPORT Grants/SF424 Update
Update - The scheduled maintenance has been completed.
May 20, 07:14 EDT
Completed - The scheduled maintenance has been completed.
May 20, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 EDT
Scheduled - We will be updating SF424 in the RAPPORT Grants module to address warnings returned from eRA Commons when submitting funding proposals. This should not affect any other RAPPORT module (i.e., IRB or COI).
May 18, 11:00 EDT
May 19, 2026
Planon upgrade - L129
Completed - Planon L129 Upgrade is complete and it is ready for use
May 19, 20:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 18:00 EDT
Scheduled - Planon is ready to be upgraded from version L123 to L126 tonight @ 6 PM. Please expect a downtime of around 4 hours starting 6 pm and the upgrade is expected to be done by 10 PM.
May 19, 12:11 EDT
IRA Data Warehouse STUDENT-related data are stale
Resolved - The student data load into the warehouse has completed successfully, and the data is now available for reporting.
May 19, 09:14 EDT
Monitoring - The student data load to the warehouse has not yet completed. We identified a data issue that caused the ETL load to fail last night. We have relaunched the load, and it is currently running.

Information Technology and Consulting (ITC) is actively investigating the issue and will provide an update as soon as additional information becomes available.

We apologize for any inconvenience this may cause.
May 19, 07:09 EDT
Tuck - File Server Migration
Completed - The scheduled maintenance has been completed.
May 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 06:00 EDT
Scheduled - Tuck will be migrating the file server to new hard ware Thursday 5/21/2026 at 6am. There will be some minor down as we transition between system of an expected 10 minutes. But may be longer if issues arise. Please plan accordingly
May 21, 06:00 EDT
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