All Systems Operational

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services ? Operational
Administrative Services ? Operational
Authentication ? Operational
Email Operational
M365 email ? Operational
Gmail ? Operational
Infrastructure Operational
Load Balancer ? Operational
Containerization ? Operational
RDS Services ? Operational
Active Directory ? Operational
Computing Infrastructure ? Operational
Network ? Operational
Research Computing Operational
90 days ago
99.96 % uptime
Today
General Research Services ? Operational
AI Operational
90 days ago
99.96 % uptime
Today
Granite ? Operational
HPC ? Operational
Rapport ? Operational
Storage ? Operational
Security ? Operational
Telephone ? Operational
Web ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

RAPPORT COI Update Oct 21, 2025 06:30-06:45 EDT

RAPPORT COI will be unavailable as we perform a software update.
Posted on Oct 17, 2025 - 11:06 EDT

Jenkins Upgrade Nov 4, 2025 17:00-21:00 EST

ITC will be performing scheduled maintenance on Jenkins. Services related to ci.dartmouth.edu will be partially unavailable during this event. We appreciate your patience. If you have questions about this event then please contact kemeny-itc@cloud.dartmouth.edu.
Posted on Nov 04, 2025 - 00:36 EST
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Nov 4, 2025

No incidents reported today.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025
Tuck Tanzu Kubernetes Upgrades
Completed - The scheduled maintenance has been completed.
Nov 1, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 05:00 EDT
Scheduled - Starting Monday October 27th (off-hours) and continuing throughout the week, we’ll be upgrading our Tanzu Kubernetes Environment. This work is part of an update to replace a deprecated product and ensure ongoing support, performance, and security.

All maintenance will take place outside of regular business hours, but there may be brief periods of limited access to some services during this time.

Thank you for your patience as we make these important improvements.
Oct 22, 13:11 EDT
Oct 31, 2025

No incidents reported.

Oct 30, 2025
Google Cloud Directory Sync (GCDS) Synchronization Issue
Resolved - This incident has been resolved.
Oct 30, 10:11 EDT
Identified - ITC has identified the cause of the issue with Google Cloud Directory Sync (GCDS) that’s preventing updates to Google Accounts. Changes such as name updates and group memberships may not be syncing right now. We will provide another update as more information becomes available. Please contact kemeny-itc@cloud.dartmouth.edu for urgent matters.
Oct 23, 11:33 EDT
Microsoft Interruptions
Resolved - Microsoft has resolved this issue.
Oct 30, 08:02 EDT
Identified - Microsoft identified service interruptions affecting Microsoft services. These disruptions may impact functionality in certain programs and features, including the Zoom Outlook add-in used to schedule Zoom Meetings.
For the latest updates and service status, please visit: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Oct 29, 14:53 EDT
login.dartmouth.edu (CAS) scheduled downtime
Completed - The login.dartmouth.edu (CAS) migration is complete. Users may need to log in again.
Oct 30, 06:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 05:00 EDT
Scheduled - The login.dartmouth.edu Dartmouth web authentication system (CAS) will be offline for migration to new hardware. Users may be unable to log in during this time.
Oct 29, 10:06 EDT
Oct 29, 2025
Planon config updates
Completed - Closing status update
Oct 29, 14:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 18:30 EDT
Scheduled - Planon users will see disruptions in Production lasting approximately for 30 minutes, starting at 6:30 pm while we apply config changes
Oct 27, 18:13 EDT
Dartmouth Dashboard Managed Container Deployment Migration
Completed - The scheduled maintenance has been completed.
Oct 29, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 04:00 EDT
Scheduled - Dashboard container deployments will be migrated to a new back-end cluster during the maintenance window and will be intermittently available.
Oct 21, 13:26 EDT
Oct 28, 2025
Docker registry and ArgoCD maintenance
Completed - The scheduled maintenance has been completed.
Oct 28, 10:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:01 EDT
Scheduled - Infrastructure services will be performing maintenance our our self hosted docker registry and ArgoCD. Both will be unavailable during the maintenance.

gitops build and deployment jobs will fail during the maintenance.
Oct 27, 15:16 EDT
Dartmouth Dashboard Database Migration
Completed - The scheduled maintenance has been completed.
Oct 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 04:00 EDT
Scheduled - Databases created and managed by dashboard.dartmouth.edu will be migrated to a new back-end cluster and will intermittently be available during the maintenance window.
Oct 21, 13:24 EDT
Oct 27, 2025
SecureW2/JoinNow Maintenance
Completed - This work has been completed.
Oct 27, 08:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 00:00 EDT
Scheduled - SecureW2 has announced an upcoming scheduled maintenance window for the JoinNow software - the software used to enroll devices for connection to the eduroam Wi-Fi network. Enrollment of new devices using JoinNow may be unsuccessful during this time. Devices that are already enrolled will not be affected.
Oct 20, 13:34 EDT
Oct 26, 2025
Tuck VxRail Upgrades
Completed - The scheduled maintenance has been completed.
Oct 26, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 09:00 EDT
Scheduled - We’ll be performing maintenance on our systems Sunday, October 26th, starting at 9:00 AM. The work is expected to take about 12 hours.

During this time, some services may be slow or temporarily unavailable while we complete a VxRail infrastructure upgrade to support vSphere 8.0U3G. This upgrade will help improve system performance, stability, and reliability.

Thank you for your patience and understanding while we complete this important work.
Oct 22, 13:06 EDT
Oct 25, 2025
Oct 24, 2025
EBSPRD EOY I/Q3 Patching
Completed - The scheduled maintenance has been completed.
Oct 24, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 21:00 EDT
Scheduled - EBS Production (EBSPROD) scheduled to apply EOY I/Q3 regulatory patches. Oracle Applications will be unavailable while it is being patched.

Oracle EBS supports many of Dartmouths administrative, employee, and financial functions, including Employee Self-Service, where you view your Payslips and Employee W2, or iExpense, where you submit your corporate card and business expenses. Oracle EBS also supports Accounts Payable, eProcurement, Grants Accounting, and HRMS, much more. In addition, Oracle integrates with many more systems, such as PASF, OnBase Unity Client
and OnBase e-Forms, IRA Financial Reports and other systems the rely on Oracle to feed or validate employee or chart strings data.
Oct 24, 19:02 EDT
Oct 23, 2025
Metasys data and alarm issue
Resolved - The restart of system components has resolved the reported issue.
Oct 23, 08:41 EDT
Identified - An application crash was identified, we are restarting a component of the system.
Oct 23, 08:03 EDT
Investigating - Users are reporting that data is not flowing through JCI Metasys, CSTS is investigating.
Oct 23, 07:55 EDT
Jenkins maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 08:34 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 04:00 EDT
Scheduled - The Jenkins instance used by ESG will be migrated between kubernetes clusters during monthly OS patching. ci.dartmouth.edu will be unavailable during this time and no Jenkins agents will run jobs.
Oct 22, 14:57 EDT
Dartmouth Chat October 2025 Release
Completed - The scheduled maintenance has been completed.
Oct 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 06:30 EDT
Scheduled - Research Computing and Data will be releasing an update to Dartmouth Chat. For detailed release notes, see:

https://ai.dartmouth.edu/blog

The upgrade will be take place from 6:30 to 7:00AM on Thursday, October 23rd.

During this time Dartmouth Chat might be intermittently unavailable and users will be required to login back into the service.
Oct 20, 14:43 EDT
Internet connection maintenance
Completed - The scheduled maintenance has been completed.
Oct 23, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 21:00 EDT
Scheduled - One of Dartmouth's redundant internet connections will be offline for emergency maintenance by the provider. Dartmouth has redundant internet connections and there should be no impact to the normal end user experience.
Oct 21, 09:48 EDT
Oct 22, 2025
OnBase Unity Client is Unresponsive. We are investigating
Resolved - Service was restored at approximately 8AM.
Oct 22, 12:34 EDT
Investigating - OnBase Unity Client is Unresponsive. We are troubleshooting the issue and we will keep you posed on the updates
Oct 22, 07:52 EDT
Oracle OEM upgrade/patching
Completed - ITC has completed the maintenance on Oracle OEM. If you experience any issues please submit a ticket at our Services Portal
Oct 22, 09:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 12:15 EDT
Scheduled - ITC will be performing scheduled maintenance on Oracle OEM. Services related to OEM will be unavailable]during this event. We appreciate your patience. If you have questions about this event then please contact the Student Team.
Oct 21, 12:14 EDT
Oct 21, 2025
Dartmouth Chat is currently unresponsive.
Resolved - This incident has been resolved
Oct 21, 21:14 EDT
Monitoring - A fix has been applied and we are monitoring the results
Oct 21, 21:06 EDT
Identified - The issue has been identified and a has been applied
Oct 21, 21:05 EDT
Investigating - We are currently investigating this issue.
Oct 21, 20:33 EDT
OnBase is unresponsive
Resolved - This incident has been resolved.
Oct 21, 14:05 EDT
Investigating - ITC is investigating an outage with OnBase. We will provide another update as more information becomes available.
Oct 21, 10:24 EDT
Honeywell EBI Issue
Resolved - Server is back online.
Oct 21, 11:00 EDT
Identified - CSTS has brought the failed server back online, we are continuing to investigate communication issues.
Oct 21, 10:27 EDT
Investigating - An EBI server is in a failed state and users report that several devices are not communicating, CSTS is investigating.
Oct 21, 10:11 EDT
Network ISP Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 09:35 EDT
In progress - One of Dartmouth’s ISPs, Internet2, experienced an outage due to unannounced maintenance that temporarily took an optical node offline for fiber loss troubleshooting.

Due to Dartmouth’s redundant internet connections, no impact to campus connectivity was observed.
Oct 14, 22:57 EDT
JCI (Johnson Controls) Metays
Completed - The scheduled maintenance has been completed.
Oct 21, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:00 EDT
Scheduled - Metasys will undergo maintenance from 7:00 AM to 8:00 AM on October 21. During this time, new equipment and graphics are being added and updated.

If there are any building emergencies during this scheduled outage, please contact FO&M Dispatch at 603-646-2508.

Thank you for your understanding.
Oct 20, 15:23 EDT
api.dartmouth.edu - Python library maintenance
Completed - Maintenance for api.dartmouth.edu has been completed.
Oct 21, 07:49 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:01 EDT
Scheduled - ITC will be performing scheduled maintenance on api.dartmouth.edu. We expect minimal disruption during this time and appreciate your patience. If you have any questions or concerns about this event then please contact kemeny-itc@cloud.dartmouth.edu.
Oct 20, 14:30 EDT
api.dartmouth.edu - Python library maintenance
Completed - Maintenance for api.dartmouth.edu has been completed.
Oct 21, 07:38 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:01 EDT
Scheduled - ITC will be performing scheduled maintenance on api.dartmouth.edu. We expect minimal disruption during this time and appreciate your patience. If you have any questions or concerns about this event then please contact kemeny-itc@cloud.dartmouth.edu.
Oct 20, 14:30 EDT
Appworx PROD upgrade
Completed - ITC has completed the maintenance on Appworx. If you experience any issues please submit a ticket at our Services Portal.
Oct 21, 07:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:00 EDT
Scheduled - ITC will be performing scheduled maintenance on Appworx. Services related to Appworx will be unavailable during this event. We appreciate your patience. If you have questions about this event then please contact the student team.
Oct 20, 16:49 EDT
← Incident History Powered by Atlassian Statuspage