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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.96 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.96 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Dec 27, 2025

No incidents reported today.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025
JCI Metasys
Completed - JCI completed the maintenance on Metasys. If you experience issues please reach out through your regular support channels.
Dec 22, 10:18 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 22, 08:00 EST
Scheduled - JCI will be performing scheduled maintenance on Metasys Monday Dec 22nd from 8-10am. Services related to Metasys and Metasys UI may be briefly unavailable while the maintenance is performed. We appreciate your patience. If you have questions about this event please reach out through your regular support channels or contact FO&M Dispatch at 646-2508.
Dec 19, 14:39 EST
Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025
EBS Production (EBSPROD) scheduled to apply EOY2 2025 patches.
Completed - The scheduled maintenance has been completed.
Dec 19, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 21:00 EST
Scheduled - We will be applying EOY2 2025 patches to the production Oracle Applications system (EBSPROD). Oracle EBS will be unavailable during this time.
Dec 19, 10:25 EST
Internet connection maintenance
Completed - The scheduled maintenance has been completed.
Dec 19, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 05:45 EST
Scheduled - There will be maintenance on one of Dartmouths internet connections. No outage is expected due to the redundant internet connections that are in place.
Dec 18, 16:13 EST
Dec 18, 2025
Dartmouth Chat - December 2025 Release
Completed - The scheduled maintenance has been completed.
Dec 18, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 07:01 EST
Scheduled - Research Computing and Data will be releasing an update to Dartmouth Chat.

For detailed release notes, see:

https://dartgo.org/dchat-blog

The upgrade will be take place from 6:30 to 7:30AM on Thursday, December 18th.

During this time Dartmouth Chat might be intermittently unavailable.
Dec 16, 07:56 EST
Production Server Patching
Completed - The scheduled maintenance has been completed.
Dec 18, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 02:00 EST
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.
https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Dec 16, 14:22 EST
RAPPORT Grants Update
Completed - The scheduled maintenance has been completed.
Dec 18, 06:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 06:00 EST
Scheduled - We will be doing a minor update to RAPPORT at this time. Only Grants should be affected.
Dec 16, 12:12 EST
Campus Network Maintenance (Tuck) - Dec. 18
Completed - Maintenance has been completed successfully.
Dec 18, 04:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 00:00 EST
Scheduled - On Thursday December 18 between 12:01AM (Midnight) and 8:00 AM, ITC will be performing maintenance on network equipment serving the buildings listed below.
During this time, interruptions to wired and wireless network service and phone service are expected.
Services are expected to be restored by 8:00 AM.

Buchanan Hall
Byrne Hall
Chase Hall
Irving Institute
Murdough Center
Stell Hall
Tuck Hall
Tuck LLC (Achtmeyer, Raether, Pineau-Valencienne)
Whittemore Dormitory
Woodbury Hall
Dec 3, 13:40 EST
Dec 17, 2025
General network maintenance
Completed - All upgrades are complete.
Dec 17, 07:37 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 06:00 EST
Scheduled - Various central network devices will be upgraded to new versions of software. There will be a minimal impact to services as traffic moves to alternate network paths, but long-running connections may need to be restarted and users may need to reconnect to the VPN.

All work should be completed by 8am.
Dec 16, 14:58 EST
Dartmouth Chat planned maintenance
Completed - The scheduled maintenance has been completed.
Dec 17, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 06:30 EST
Scheduled - Dartmouth Chat (https://chat.dartmouth.edu/) will have intermittent availability during this window while maintenance is conducted.
Dec 16, 15:24 EST
Campus Network Maintenance - Dec. 17
Completed - Maintenance has been completed successfully.
Dec 17, 05:21 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 00:00 EST
Update - Updated list of affected locations.

On Wednesday December 17 between 12:01AM (Midnight) and 8:00 AM, ITC will be performing maintenance on network equipment serving the buildings listed below.
During this time, interruptions to wired and wireless network service and phone service are expected.
Services are expected to be restored by 8:00 AM.

1 Court St. (OSHER)
100 Whaleback Rd.
185 Dartmouth St.; Boston, MA
200 Lebanon St. (Trumbull Nelson)
23 E. Wheelock St.
30 S. Main St.
33 S. Main St.
48 Lyme Rd.
7 Lebanon St.
Boston Investments Office (545 Boylston St.)
Child Care Center
College Storage Facility
Dartmouth Sailing Club Boathouse (142 Shaker Blvd.)
DOC House
Gile Tract Facility
Hanover Country Club Maintenance Building
McKenzie Oil Facility
Montgomery House
Moosilauke Ravine Lodge
Skiway
Wilson Hall
Dec 16, 08:35 EST
Update - The maintenance work originally planned for Dec. 12 has now been rescheduled to Dec. 17.
Dec 10, 10:33 EST
Scheduled - On Friday December 12 between 12:01AM (Midnight) and 8:00 AM, ITC will be performing maintenance on network equipment serving the buildings listed below.
During this time, interruptions to wired and wireless network service and phone service are expected.
Services are expected to be restored by 8:00 AM.

200 Lebanon St. (Trumbull Nelson)
185 Dartmouth St.; Boston, MA
Boston Investments Office (545 Boylston St.)
Hanover Country Club Maintenance Building
Montgomery House
Moosilauke Ravine Lodge
Skiway
Dec 3, 13:35 EST
Dec 16, 2025
Datacenter Network Maintenance - Dec. 16
Completed - Maintenance was completed successfully.
Dec 16, 17:40 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 09:00 EST
Scheduled - On Tuesday December 16 between 9:00AM and 5:00 PM, ITC will be performing maintenance on network equipment serving the BMR Datacenter. Servers and other devices installed in this location that do not have redundant network connections will experience interruptions in connectivity while network equipment is rebooted.
Dec 3, 13:54 EST
Dashboard Container and Database Deployments Maintenance
Completed - The scheduled maintenance has been completed.
Dec 16, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:01 EST
Scheduled - The cluster backing Dashboard container and database deployments will patched during the maintenance window of Dec 16 from 10:00-14:00 and the hosted containers and databases will be intermittently available. All connectivity to these services will be temporarily disconnected from 10:00-10:20 on this date.
Dec 9, 07:51 EST
Research Computing and Data quarterly patching
Completed - Thank you we have completed our quarterly patching.
Dec 16, 13:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:00 EST
Scheduled - All Research Computing and Data servers and cluster nodes will be patched and rebooted on Dec. 16, beginning at 10:00.

Discovery cluster nodes will be reserved from 10:00‐14:00.
No jobs will be accepted for which the requested walltime runs into the reservation window.
Public and private head nodes are included in this (Polaris, Andes, etc.)
Dec 2, 15:53 EST
Partial Network outage in the HOP
Resolved - This incident has been resolved.
Dec 16, 12:36 EST
Update - Network is back up and running at 100%
Dec 16, 11:35 EST
Investigating - We are currently investigating this issue.
Dec 16, 10:23 EST
Dartmouth Chat offline
Resolved - Service has been restored.
Dec 16, 11:01 EST
Identified - Dartmouth Chat (https://chat.dartmouth.edu/) is currently offline. Scheduled maintenance unexpectedly impacted this service and we are working to bring services back online.
Dec 16, 10:47 EST
McCulloch Partial Network Outage
Resolved - Services are restored.
Dec 16, 07:34 EST
Identified - The network outage is caused by planned electrical maintenance. Services will be restored once power returns.
Dec 16, 07:01 EST
Investigating - Due to a power failure, network services in some parts of McCulloch are unavailable. ITC is investigating.
Dec 16, 06:32 EST
Campus Network Maintenance (Geisel) - Dec. 16
Completed - Maintenance has been completed successfully.
Dec 16, 07:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 00:00 EST
Scheduled - On Tuesday December 16 between 12:01AM (Midnight) and 8:00 AM, ITC will be performing maintenance on network equipment serving the buildings listed below.
During this time, interruptions to wired and wireless network service and phone service are expected.
Services are expected to be restored by 8:00 AM.

1 Rope Ferry Rd.
3 Rope Ferry Rd.
Kellogg Hall
Remsen Hall
Vail Hall
Dec 3, 13:38 EST
Dec 15, 2025
Datacenter Network Maintenance - Dec. 15
Completed - Maintenance has been completed successfully.
Dec 15, 12:40 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 09:00 EST
Scheduled - On Monday December 15 between 9:00AM and 5:00 PM, ITC will be performing maintenance on network equipment serving the SWI Datacenter. Servers and other devices installed in this location that do not have redundant network connections will experience interruptions in connectivity while network equipment is rebooted.
Dec 3, 13:52 EST
OurFiles – OF_Provost File Share Maintenance
Completed - The scheduled maintenance has been completed.
Dec 15, 05:44 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 05:00 EST
Scheduled - The Infrastructure Services team will be performing planned maintenance on the OF_Provost portion of the OurFiles service. As part of this work, we are migrating the service to modern hardware to improve long-term stability and security. During this maintenance window, all shared folders under the OF_Provost structure will be temporarily unavailable. This includes all Provost-area departmental and administrative shares (e.g., Admin, Hood, Dickey, Admissions, OSP, ResEd, StuLife, etc.).

Impact:
• Only OF_Provost shares are affected.
• All other OurFiles shares remain available.
• Users may experience brief disconnects or inability to access files stored in Provost share areas during the maintenance window.

Expected Duration:
Approximately 1 hour, with restoration sooner if work completes early.

Thank you for your understanding as we improve the reliability and security of this service.
Dec 8, 14:13 EST
Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

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