All Systems Operational

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
100.0 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
100.0 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planon - Migration to SQL Linux Server 2022 Feb 12, 2026 21:00 - Feb 13, 2026 01:00 EST

Planon will be migrating the production Planon environment from SQL on Windows to SQL on Linux. The production environment may be unavailable for part or all of the maintenance window.
Posted on Jan 13, 2026 - 15:46 EST
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Jan 30, 2026

No incidents reported today.

Jan 29, 2026
Polaris service outage
Resolved - Weve restored the service
Jan 29, 08:23 EST
Identified - Polaris has had an unexpected service outage. The system is restarting now and will be back online in approximately 10 minutes.
Jan 28, 16:32 EST
Jan 28, 2026
Oracle Applications went down for a brief period
Resolved - We believe the production database has been functioning as expected.
Jan 28, 14:41 EST
Update - We are continuing to monitor for any further issues.
Jan 28, 14:40 EST
Monitoring - Oracle Applications went down for a brief period because the database went down, but it is now back up and functioning. We are investigating the cause.
Jan 28, 08:23 EST
Niagara N4 Supervisor
Resolved - The BACnet issue on the Niagara N4 Supervisor has been resolved. If you are still experiencing issues please reach out through your regular support channels or bmsit@groups.dartmouth.edu.
Jan 28, 10:35 EST
Investigating - Campus Services is investigating BACnet services being down on the Niagara N4 Supervisor.
Jan 28, 10:21 EST
Gile Network Reporting as DOwn
Resolved - Network issue has been resolved in Gile and network is back online
Jan 28, 09:12 EST
Investigating - Network Services is investigating this outage
Jan 28, 08:37 EST
Rancher Upgrade
Completed - The scheduled maintenance has been completed.
Jan 28, 08:53 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:00 EST
Scheduled - ITC will upgrade rancher (rancher.dartmouth.edu) starting at 7AM on Wednesday, 1/28. The application will be unavailable during this time.
Jan 22, 08:44 EST
Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
OnBase Eforms and Unity Client not loading
Resolved - OnBase eforms and Unity forms issue been resolved.
Jan 23, 08:52 EST
Investigating - OnBase Unity client and eforms are not loading. ITC is investigating the issue.
Jan 23, 08:06 EST
Microsoft 365 Service Disruption
Resolved - Microsoft has confirmed that the widespread Microsoft 365 service disruption impacting users in North America has been resolved. The incident, caused by capacity constraints during infrastructure maintenance, resulted in degraded or unavailable access to core services including email, collaboration, file access, and administrative portals. Microsoft reports that the affected infrastructure has returned to a healthy state and services are operating normally. We will continue to monitor for any residual issues, but no further impact is expected at this time.
Jan 23, 07:16 EST
Update - We are continuing to monitor for any further issues.
Jan 22, 19:56 EST
Monitoring - Microsoft is experiencing a widespread service disruption across North America that is significantly impacting Microsoft 365 availability. Core capabilities including email, collaboration, file access, and administrative portals may be unavailable or function inconsistently for many users. This is an active Microsoft incident, and restoration efforts are ongoing. We are monitoring the situation closely and will provide updates as service stability improves.
Jan 22, 15:35 EST
Jan 22, 2026
EBS Production (EBSPROD) Patching
Completed - Patching activities have completed and EBS Production (EBSPROD) is now available.
Jan 22, 23:04 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 21:00 EST
Scheduled - The HRMS 2025 EOY3 patch will be applied to EBS Production (EBSPROD) on Thursday 1/22/2026 from 9 pm to 11 pm. Oracle EBS will be unavailable during this time.
Jan 22, 09:03 EST
IRA Data Warehouse Advancement data are stale in IRA
Resolved - IRA Data Warehouse

The Advancement-to-Warehouse nightly data refresh has completed. The Advancement data in IRA should now be up to date.

We apologize for the earlier inconvenience.
Jan 22, 08:55 EST
Investigating - IRA Data Warehouse

The Advancement-to-Warehouse nightly data refresh has not yet completed. At this time, the Advancement data are stale in IRA. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available. We estimate that the data should be available in IRA by 9:00am.

We apologize for any inconvenience.
Jan 22, 06:33 EST
Production Server Patching
Completed - The scheduled maintenance has been completed.
Jan 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 EST
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.
https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Jan 20, 12:34 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026
CAS (login.dartmouth.edu) maintenance
Completed - ITC has completed the maintenance on CAS (login.dartmouth.edu). If you experience any issues please submit a ticket at our Services Portal (https://services.dartmouth.edu/TDClient/1806/Portal/Home/).
Jan 20, 19:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 EST
Scheduled - The CAS (login.dartmouth.edu) web SSO service will undergo maintenance starting at 6 PM Jan 20th. No interruption to service is expected due to this maintenance.
Jan 20, 14:54 EST
EBSPROD (EBS Production) is requires a quick bounce
Resolved - This incident has been resolved.
Jan 20, 16:39 EST
Investigating - EBSPROD (EBS Production) instance require a quick bounce due to concurrent programs failure. System will be back online soon.
Jan 20, 16:19 EST
Niagara
Completed - Niagara maintenance is complete. Thank you for for patience. If you experience issues please reach out through your regular support channels.
Jan 20, 12:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:00 EST
Scheduled - Campus Services will be upgrading the production Niagara software to version 4.15. The production environment may be unavailable for part or all of the maintenance window. We appreciate your patience. If you have questions about this event please reach out through your regular support channels or contact FO&M Dispatch at 646-2508.
Jan 19, 11:00 EST
Choate House fiber Maintenance
Completed - Fiber maintenance has been completed and network is back online
Jan 20, 08:01 EST
In progress - Fiber work for Choate House is currently underway effecting all network within the building.
Jan 20, 07:37 EST
CAS (login.dartmouth.edu) maintenance
Completed - ITC has completed the maintenance on CAS (login.dartmouth.edu). If you experience any issues please submit a ticket at our Services Portal (https://services.dartmouth.edu/TDClient/1806/Portal/Home/).
Jan 20, 05:49 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:00 EST
Scheduled - The CAS (login.dartmouth.edu) web SSO service will undergo maintenance starting at 5AM Jan 20th. No interruption to service is expected due to this maintenance.
Jan 19, 20:03 EST
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
EBSPROD - EBS Production performance issues
Resolved - This incident has been resolved.
Jan 16, 17:57 EST
Investigating - EBS Production (EBSPROD) instance is having performance issues we are looking into that.
Jan 16, 15:37 EST
← Incident History Powered by Atlassian Statuspage