Network Maintenance Work
Identified - Undergoing fiber work affecting network in some local and remote sites. Network connectivity should be restored within the next hour.
Jul 28, 2026 - 10:17 EDT
OnBase outage
Investigating - OnBase servers are suspended while ITC rolls back an attempted upgrade. Service will be restored Friday morning.
Jul 24, 2026 - 00:36 EDT

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
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Network Under Maintenance
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90 days ago
99.94 % uptime
Today
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90 days ago
99.94 % uptime
Today
Granite Operational
HPC Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Niagara Maintenance Jul 29, 2026 09:00-17:00 EDT

Niagara Building Automation System will be undergoing scheduled maintenance at this time. Niagara front end may be available intermittently, but changes made to graphics and other configuration changes may not be saved. Please reach out to bmsit@groups.dartmouth.edu if you have any questions or concerns.
Posted on Jul 28, 2026 - 10:37 EDT

Production Kubernetes Cluster (kube1) Upgrade to v1.34 Jul 30, 2026 05:00-07:00 EDT

ITC will be upgrading the production Kubernetes cluster (kube1) to Kubernetes version 1.34 on Thursday, 8/30 from 5AM to 7AM. Applications hosted on kube1 will restart multiple times during the upgrade.
Posted on Jul 22, 2026 - 16:44 EDT

Nutanix Platform Upgrade Event Aug 1, 2026 08:00 - Aug 3, 2026 06:00 EDT

The Infrastructure Services Team from ITC will be performing an upgrade of the Nutanix server hosting platform starting on Saturday, August 1st, at 8:00 AM. The upgrade is expected to be completed by Monday, August 3rd, at 6 AM. There may be intermittent application outages during the upgrade. If you have questions regarding the impact on specific applications or services, please submit a Service Desk support request, and someone will get back to you.
Posted on Jul 23, 2026 - 09:58 EDT

Appworx & Banner Job sub maintenance Aug 1, 2026 10:00 - Aug 2, 2026 18:00 EDT

Infrastructure will be upgrading the Nutanix servers this weekend and this will affect Banner Job submission and Appworx. Therefore, both of these applications will be disabled starting Saturday morning at 10am and will come back online after 5pm Sunday Aug. 2nd.

Please make plans to adjust your jobs around this schedule.
Posted on Jul 28, 2026 - 15:43 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching

Jul 29, 2026

No incidents reported today.

Jul 28, 2026

RAPPORT COI Update
Completed - The scheduled maintenance has been completed.
Jul 28, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 06:00 EDT
Scheduled - We will be doing some minor maintenance on COI. This should not affect any of the other RAPPORT tools (i.e., Grants, IRB, Agreements).
Jul 24, 07:12 EDT

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

Advance and support applications will be inaccessible during Banner Upgrade
Completed - Banner Upgrade activities have completed. 

Advance and the Apex applications (VoltX, OnPar, Events Loader, Gift Loader, iModules Admins) are back online and available. 

Thank you for your support during this upgrade activity.  If you have any further questions or need further support, please contact Advancement.Help@dartmouth.edu
Jul 25, 08:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 17:01 EDT
Scheduled - Starting Friday 24-Jul-2026 5:00 pm through Saturday 25-Jul-2026 10:00 am

Impact:
In conjunction with tonight’s Banner upgrade, the below applications will not be accessible:

Advance
APEX:
VoltX
OnPar
Events Loader
Gift Loader
iModules Admins

What you need to do:
Nothing at this time

What we will do:
We will continue to monitor and let you know if there arises any deviation from the time window.

Advance and support applications should be back online after the outage end time.
We appreciate your patience and understanding. If you have any questions, please contact Advancement.Help@dartmouth.edu.
Jul 24, 11:07 EDT
Banner Production Upgrade
Completed - The Banner upgrade is complete. please report any issues via normal ticketing process.
Jul 25, 07:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 17:00 EDT
Update - This is a reminder that today starting at 5pm the Banner Production Upgrade will be underway and many applications will be offline and/or affected. we plan to be done with this work by 10am Saturday.
Jul 24, 14:58 EDT
Scheduled - Many applications will be affected and or down during this window.
Jul 22, 10:47 EDT

Jul 24, 2026

Internet Connection Maintenance
Completed - work completed.
Jul 24, 06:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 06:00 EDT
Scheduled - Changes being made to Internet records registered with ARIN. No impact on connectivity expected.
Jul 21, 15:42 EDT
OnBase minor version upgrade
Completed - The scheduled maintenance has been completed.
Jul 24, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 17:00 EDT
Scheduled - OnBase will be undergoing a scheduled upgrade July 23 from 5pm to 10pm. User interfaces such as Web Client, Unity Client, and RDS will be unavailable at this time.
Jul 23, 15:26 EDT

Jul 23, 2026

EBS Production (EBSPROD) instance patching
Completed - The scheduled maintenance has been completed.
Jul 23, 22:50 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 21:00 EDT
Scheduled - EBS Production (EBSPROD) instance scheduled to apply Q2 2026, OGA bug fix and June '26 CSPU patch releases. Oracle EBS will be unavailable during this time.
Jul 22, 16:30 EDT
IRA Data Warehouse Student, Adv & Finance/EBS-related data are stale
Resolved - The data load in IRA completed and should reflect the lates data available data per business area.
Jul 23, 10:09 EDT
Monitoring - The Student, Finance and ADV feed to IRA (the Data Warehouse) is still processing. At this point, the data in IRA are stale. Information, Technology, and Consulting (ITC) have identified the issue and will provide an update as soon as further information is available.

We apologize for any inconvenience.
Jul 23, 08:16 EDT
Production Server Patching
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 02:00 EDT
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

The patch makeup window is Friday morning 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.
https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Jul 20, 08:12 EDT

Jul 22, 2026

Polaris unavailable
Resolved - The issue was resolved around 12:40pm
Jul 22, 13:40 EDT
Identified - The HPC server named Polaris is unresponsive because there is too much load. We are working to address this and might need to reboot the system. We will post an update when everything is stable.
Jul 22, 12:17 EDT
Rancher Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 10:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 07:00 EDT
Scheduled - Rancher will be undergoing maintenance tomorrow, 7/22 between 7AM and 10AM. The application will be unavailable during this time.
Jul 21, 11:47 EDT

Jul 21, 2026

35 N Main St Network Down
Resolved - Network has been restored to 35 N Main
Jul 21, 15:33 EDT
Identified - All network is currently down in 35 N Main st due to failure of fiber to the building. Contractors are currently working on repairs to bring building back online
Jul 21, 12:16 EDT
RAPPORT Grants Update
Completed - The scheduled maintenance has been completed.
Jul 21, 06:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:00 EDT
Scheduled - We will be doing a minor update to Grants at this time. This update should not affect other services (i.e., COI, IRB, or Agreements).
Jul 16, 09:21 EDT

Jul 20, 2026

CyberArk Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 11:00 EDT
Scheduled - Palo Alto (the new CyberArk owner) has released a patch for CyberArk's PVWA product that will be applied during this maintenance window. The PVWA application will be unavailable during this time.
Jul 15, 15:27 EDT
JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jul 20, 11:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 10:50 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be briefly unavailable while the system is rebooted. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jul 20, 10:47 EDT

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Banner Admin Pages
Resolved - This incident has been resolved.
Jul 17, 11:54 EDT
Identified - Banner Admin Pages is down, this does not affect student access.
Jul 17, 11:07 EDT

Jul 16, 2026

Dartmouth Chat - July 2026 release
Completed - The scheduled maintenance has been completed.
Jul 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:30 EDT
Scheduled - Research Computing and Data will be releasing an update to Dartmouth Chat that will include the following :

- Update to Open WebUI v0.9.6
- GPT 5.6 Models
- Gemma 4
- Sonnet and Fable 5

Further details will be published on our AI Blog:

https://ai-tools.dartmouth.edu/blog

The upgrade will be take place from 6:30 to 8:00AM on Thursday, July 16th.

During this time Dartmouth Chat will be intermittently unavailable.
Jul 13, 08:35 EDT

Jul 15, 2026

Centerra Network Outage
Resolved - Network has been restored to Centerra
Jul 15, 12:48 EDT
Investigating - ITC is investigating the cause of a network outage affecting buildings in the Centerra Park area.
Jul 15, 10:50 EDT
Fiber Maintenance New Hamp
Completed - Fiber work has been completed
Jul 15, 08:29 EDT
Update - Fiber work has been completed
Jul 15, 08:28 EDT
In progress - Fiber work affecting the WIFI and wired connection in New Hamp has started
Jul 15, 07:42 EDT
FIber maintenance 7 south st
Completed - Fiber work has been completed
Jul 15, 08:28 EDT
Update - Fiber work has been completed
Jul 15, 08:27 EDT
Update - Work has been completed and network is back online
Jul 15, 06:47 EDT
In progress - Maintenance on the fiber feeding the network in 7 South is happening. Both WIFI and wired network connections will be affected
Jul 15, 06:14 EDT
Fiber Maintenance New Hamp
Completed - Fiber work has been completed
Jul 15, 08:27 EDT
In progress - Fiber work affecting the WIFI and wired connection in New Hamp has started
Jul 15, 07:43 EDT
4 Currier Network Fiber Maintenance
Completed - Maintenance work on 4 Currier fiber has been completed
Jul 15, 06:12 EDT
In progress - Fiber maintenance is currently started for the network at 4 Currier. WIFI and wired connections will be affected
Jul 15, 05:19 EDT
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