All Systems Operational

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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.94 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.94 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Jun 30, 2026

No incidents reported today.

Jun 29, 2026
Planon config updates
Completed - Planon is ready for use
Jun 29, 19:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 19:00 EDT
Scheduled - Planon users will see disruptions in service starting 7 pm that lasts for 30 minutes
Jun 26, 17:38 EDT
Lodge fiber maintenance
Completed - Maintenance has been completed and network is back online for the Lodge
Jun 29, 15:45 EDT
In progress - Fiber maintenance in the lodge will effect internet access
Jun 29, 15:01 EDT
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jun 26, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 09:40 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be briefly unavailable while the system is rebooted. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jun 26, 09:39 EDT
Jun 25, 2026
JCI Metasys
Completed - The JCI Metasys maintenance is complete. Thank you for your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jun 25, 13:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 09:00 EDT
Scheduled - JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be briefly unavailable while the system is rebooted. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Jun 24, 14:53 EDT
Network maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 EDT
Verifying - Verification is currently underway for the maintenance items.
Jun 25, 06:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:30 EDT
Scheduled - ITC Network Services will be performing network maintenance to adjust how firewall priority is controlled. No user impact is expected.
Jun 24, 17:47 EDT
Jun 24, 2026
Dell Powerscale Storage (DartFS, ThayerFS,etc.) OneFS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 24, 17:16 EDT
Update - The upgrade has been successfully installed.
Jun 24, 17:14 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 EDT
Scheduled - Research Computing and Data will be installing routine firmware and software updates on the Dell PowerScale system which provides network file services to the campus. This includes DartFS, ThayerFS, and others.

These reboots are staggered so that the service never goes down, but any clients connected to a node that is in the process of rebooting obviously need to reconnect to a different node.

NFS clients running Linux do this automatically and seamlessly.

Unfortunately, the SMB protocol does not allow for the same kind of seamless transition to a different node. The actual SMB client behavior depends on the operating system (Mac, Windows, or Linux) and the application using the storage.

In general, Windows systems and applications will recognize that the connection was interrupted and automatically reconnect to a different node after just a few seconds.

Mac and Linux SMB clients will keep trying the same node for longer. After a timeout period, they declare a network error. Some applications will try to restart the connection from scratch and that will work. Most commonly, Mac users can simply reconnect from their saved list of favorite servers.

Please note that if you were actively using any of these file servers during the entire maintenance window you would experience at least one such disconnection and probably several as we cycle through the nodes to reboot them all.

We will post an update here when the work is complete.
Jun 12, 13:49 EDT
Jun 23, 2026
Planon Persons Updates
Completed - The scheduled maintenance has been completed.
Jun 23, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 19:00 EDT
Scheduled - We have been working on replacing the Validation Name and Full Name fields in Planon with a new Full name field, and will be ready to move these changes to production next week.

Currently, Validation Name is not being automatically populated, and the Full Name field cannot be used in reports or filters. The new Full name field is being automatically populated with a user's chosen name, and can be used in reports and filters.

The field and data are already in Planon. We will be making changes to layouts to include the Full name field anywhere there is Person information, as well as to remove the Validation Name and old Full Name fields.

You can preview these changes in our pre-production environment: facilities-pre.dartmouth.edu

If you have any reports that rely on the data from the Validation Name field, please update these reports to use the Full name field.

If you have any questions or concerns, please reach out to CSTS.
Jun 17, 09:07 EDT
On-Premises Exchange Server Upgrades
Completed - The scheduled maintenance has been completed.
Jun 23, 12:33 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:00 EDT
Scheduled - The on-premises Exchange servers will be upgraded on Tuesday, June 23 between 7 and 11AM. Email flowing through smtp.dartmouth.edu may be delayed during this period, including scan-to-email services on departmental printers and copiers.
Jun 17, 16:31 EDT
Jun 22, 2026
DegreeWorks Upgrade
Completed - The scheduled maintenance has been completed.
Jun 22, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 16:00 EDT
Scheduled - ITC will be performing a scheduled upgrade of DegreeWorks starting at 5PM ET. Services related to DegreeWorks and Declare will be unavailable during this time.
Jun 22, 08:57 EDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
EBS Production(EBSPROD) Outage (Thursday June 18th, 9PM-11:59PM EST)
Completed - The EBS Production(EBSPROD) application is back online
Jun 19, 00:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 21:00 EDT
Scheduled - The EBS Production(EBSPROD) application will be unavailable on Thursday, June 18th, 9PM-11:59PM EST due to April 2026 DB and May2026 CSPU Patching.

Oracle EBS supports many of Dartmouths administrative, employee, and financial functions, including Employee Self-Service, where you view your Payslips and Employee W2, or iExpense, where you submit your corporate card and business expenses, or WebADI where you upload Journals. Oracle EBS also supports Accounts Payable, eProcurement, General Ledger, WebADI, Grants Accounting, HRMS, and much more. In addition, Oracle integrates with many more systems, such as PASF, OnBase Unity Client and OnBase eForms, IRA Financial Reports and other systems the rely on Oracle to feed or validate employee or chart strings data.
Jun 17, 15:15 EDT
Jun 18, 2026
Dartmouth Chat Maintenance: 6/15 – 6/18
Completed - The scheduled maintenance has been completed.
Jun 18, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 06:00 EDT
Scheduled - MGHPCC, the data center hosting Dartmouth Chat is undergoing maintenance from Monday, June 15th at 5pm through Thursday, June 18th at 9am. To minimize disruptions we have migrated Dartmouth Chat temporarily back to the Dartmouth campus.

During this window of time, local Gemma and Qwen models will be unavailable. However, the local model GPT-OSS 120b and all Cloud-based models will remain available throughout the process.

Dartmouth Chat will be offline on Thursday, June 18th from 6 am to 9 am as we migrate Dartmouth Chat back to MGHCC from the Dartmouth campus.

Further details are on our blog: https://ai-tools.dartmouth.edu/blog
Jun 16, 11:31 EDT
Production Server Patching
Completed - The scheduled maintenance has been completed.
Jun 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 EDT
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.

https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Jun 15, 08:23 EDT
Jun 17, 2026
Zoom SSO update
Completed - Zoom's SSO has been stable since the change last night. Maintenance is being labeled as complete. If you notice any oddities with your Zoom sign in experience, please submit a ticket at https://services.dartmouth.edu
Jun 17, 14:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 16:30 EDT
Scheduled - On June 16th at 5pm, we will be changing SSO on the Zoom side to facilitate the college wide SSO updates: https://services.dartmouth.edu/TDClient/1806/Portal/KB/Article/169599/Dartmouth-Login-is-Getting-a-New-Look

After making the changes, you may be signed out of your Zoom client and will be prompted to sign in again. If you are in a meeting, you may see a notification of being signed out but you will be able to finish your meeting before needing to sign in again.
Jun 12, 14:08 EDT
Data Warehouse Maintenance
Completed - Maintenance tasks successfully completed.
Jun 17, 08:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 EDT
Scheduled - Rotating Data Warehouse Wallet in production.
Jun 16, 08:39 EDT
Jun 16, 2026
Planon Space updates
Completed - The scheduled maintenance has been completed.
Jun 16, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 19:00 EDT
Scheduled - We have been working on restructuring the address fields on properties in Planon and are preparing to move these changes up to production early next week.

Currently, the street address of a property is stored on the Street field. We are moving this data to a new field called Street address, and will be using the Street field to store only the street name, and a new field called Building number to store the building number. This change will improve the user experience for sorting and filtering, allowing users to properly search for and sort properties based on Street name. There will be an impact to consumers of the Planon API.

You can preview these changes in our pre-production environment: facilities-pre.dartmouth.edu

If you have any reports that rely on the data from the Street field, please update these reports to use the Street address field.

If you have any questions or concerns, please reach out to CSTS.
Jun 10, 14:24 EDT
Research Computing and Data quarterly patching
Completed - The scheduled maintenance has been completed.
Jun 16, 10:41 EDT
Update - Patching and reboots are complete. HPC resources are now available.
Jun 16, 10:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:00 EDT
Scheduled - All Research Computing and Data servers and cluster nodes will be patched and rebooted on June 16th, beginning at 09:00.

Discovery cluster nodes will be reserved from 09:00‐1:00.
No jobs will be accepted for which the requested walltime runs into the reservation window.
Public and private head nodes are included in this (Polaris, Andes, etc.)
Jun 2, 18:07 EDT
1 S Main Network Down
Resolved - Network for 1 S Main is back online
Jun 16, 09:32 EDT
Identified - Network is down in 1 S Main St. Network has identified the issue and is working to resolve.
Jun 16, 09:18 EDT
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