Resolved -
We have identified the affected fileserver and all filesystems should be accessible now.
Feb 25, 13:00 EST
Update -
We are continuing to investigate this issue.
Feb 25, 12:58 EST
Investigating -
We are currently investigating an issue where some users are having trouble accessing their home directory on Discovery.
Feb 25, 09:20 EST
Completed -
The scheduled maintenance has been completed.
Feb 23, 06:08 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 06:00 EST
Scheduled -
There will be maintenance on one of Dartmouths internet connections, which will take the connection down. No outage is expected due to the redundant internet connections that are in place.
Feb 22, 14:57 EST
The EBS-to-Warehouse Thursday night data feed has now completed. EBS-based data in IRA should now be up to date with the exception of a small corner of HR/LD data that is still be researched..
We apologize for the earlier inconvenience.
Feb 20, 11:41 EST
Investigating -
IRA Data Warehouse
The Finance/EBS-to-Warehouse data feed is still processing. At this time, HR/LD, Procurement, Facilities, and AR data are stale within IRA. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available.
We apologize for any inconvenience.
Feb 20, 07:22 EST
Completed -
JCI Metasys maintenance is complete. Thank you for your patience. If you experience issues please reach out through your regular support channels or to bmsit@groups.dartmouth.edu .
Feb 20, 11:27 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 11:00 EST
Scheduled -
JCI will be performing scheduled maintenance on Metasys. Services related to Metasys and Metasys UI may be briefly unavailable while the system is rebooted. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Feb 20, 10:02 EST
Completed -
The scheduled maintenance has been completed.
Feb 20, 06:16 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 06:00 EST
Scheduled -
There will be maintenance on one of Dartmouths internet connections, which will take the connection down. No outage is expected due to the redundant internet connections that are in place.
Feb 19, 10:01 EST
The EBS-to-Warehouse data feed from Wednesday night is now complete. The EBS-based data in IRA should now be up to date.
We apologize for the earlier inconvenience.
Feb 19, 12:07 EST
Investigating -
IRA Data Warehouse
The Finance/EBS to Warehouse data feed has not yet completed. GL, AP, AR, Procurement, OGA, HR/LD, and Facilities data are stale in IRA. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available.
We apologize for any inconvenience.
Feb 19, 07:12 EST
Completed -
Planon is ready for use
Feb 17, 20:54 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 21:00 EST
Scheduled -
Planon will be migrating the production Planon environment from SQL on Windows to SQL on Linux. The production environment may be unavailable for part or all of the maintenance window.
Jan 13, 15:46 EST
Completed -
Planon is ready for use
Feb 17, 20:53 EST
Update -
Planon is ready for use
Feb 17, 20:52 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 18:00 EST
Scheduled -
Planon is ready to be upgraded from version L120 to L123 tonight @ 6 PM. Please expect a downtime of around 4 hours starting 6 pm and the upgrade is expected to be done by 10 PM.
Feb 17, 11:07 EST
Completed -
The scheduled maintenance has been completed.
Feb 17, 07:30 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 07:00 EST
Scheduled -
The HAProxy load balancer nodes will be undergoing brief maintenance as we make a host-level networking adjustment. No downtime of supported services is anticipated.
Feb 12, 09:00 EST
Completed -
The scheduled maintenance has been completed.
Feb 17, 07:25 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 05:00 EST
Scheduled -
The AWS-hosted kubernetes cluster (kube4) will be upgraded from version 1.32 to 1.33 on Tuesday, 2/17 beginning at 5AM. Applications running on kube4 will have multiple brief outages during the upgrade.
Feb 12, 13:20 EST
Resolved -
Fiber has been repaired and network has been restored
Feb 16, 15:11 EST
Identified -
ITC Network Services has identified the source of this Ripley/Woodward/Smith network outage as fiber network connections to these buildings being damaged by construction work. ITC Network Services expects this fiber to be repaired today, and when the fiber is repaired network services to Ripley/Woodward/Smith will be restored.
Feb 16, 10:10 EST
Investigating -
Network Services is investigating a network outage at Ripley, Woodward, and Smith. This includes Wi-Fi, wired connections, and phones.
Feb 16, 09:08 EST
Completed -
The scheduled maintenance has been completed.
Feb 11, 06:14 EST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 06:00 EST
Scheduled -
There will be maintenance on one of Dartmouths internet connections, which will take the connection down. No outage is expected due to the redundant internet connections that are in place.
Feb 10, 14:48 EST