JCI Metasys Upgrade
Update - The production upgrade is still progressing, the maintenance end time has been updated.
May 11, 2026 - 15:55 EDT
Update - CSTS is continuing to upgrade production, the end time of this maintenance has been updated.
May 11, 2026 - 15:29 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 2026 - 09:00 EDT
Scheduled - JCI and CSTS will be performing a scheduled upgrade on Metasys. Expect services related to Metasys and Metasys UI to be unavailable during the upgrade. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
May 11, 2026 09:00-17:00 EDT

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Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Under Maintenance
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
99.95 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
99.95 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

RAPPORT IRB Update May 12, 2026 06:00-06:30 EDT

We will be doing some routine maintenance on IRB at this time. This should not affect other RAPPORT applications (i.e., Grants and COI).
Posted on May 11, 2026 - 10:20 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
May 11, 2026

Unresolved incident: JCI Metasys Upgrade.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Kube4 Cluster Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 13:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 12:40 EDT
Scheduled - ITC will apply security updates to kube4, the production AWS kubernetes cluster. Applications may be unavailable during this time.
May 8, 12:36 EDT
Canvas Down
Resolved - This incident has been resolved.
May 8, 09:22 EDT
Investigating - Canvas is currently experiencing an outage. Dartmouth is monitoring and will update when there is information on restoration of service.
May 7, 16:39 EDT
Dartmouth Home Website
Resolved - This incident has been resolved.
May 8, 07:49 EDT
Update - We are continuing to monitor for any further issues.
May 7, 23:29 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 23:29 EDT
Identified - The issue has been identified and a fix is being implemented.
May 7, 23:27 EDT
Update - We are continuing to investigate this issue.
May 7, 22:35 EDT
Investigating - We are currently investigating this issue.
May 7, 22:34 EDT
May 7, 2026
Nutanix Platform Security Updates
Completed - The scheduled maintenance has been completed.
May 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 07:00 EDT
Scheduled - Infrastructure Services will perform out-of-band maintenance on May 7, 2026 beginning at 7:00 AM ET to apply necessary security updates to the Nutanix platform.

At this time, we do not anticipate impact to applications or services running on the platform, though users may notice brief interruptions while maintenance activities are underway.

Infrastructure Services has been validating these updates in advance and the process has been stable in testing. We will work to complete all maintenance activities as quickly as possible.
May 6, 13:55 EDT
Sudikoff Network Outage
Resolved - Services were restored as of 9:00PM.
May 7, 06:41 EDT
Identified - ITC is investigating a network equipment failure affecting Sudikoff.
May 6, 20:05 EDT
May 6, 2026
Oracle Consolidated PROD DB/COPPER security patching
Completed - ITC has completed the maintenance on Consolidated PROD DB/COPPER. If you experience any issues please submit a ticket at our Services Portal.
May 6, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 05:30 EDT
Scheduled - ITC will be performing scheduled maintenance on Oracle Consolidated PROD DB/COPPER. Services related to Consolidated PROD DB will be unavailable during this event. We appreciate your patience. If you have questions about this event then please contact the Student Team.
May 5, 15:05 EDT
May 5, 2026
Maintenance Notice – Required System Updates
Completed - The scheduled maintenance has been completed.
May 5, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 05:00 EDT
Scheduled - Infrastructure Services will perform out-of-cycle maintenance to apply necessary system security updates.

Start: May 5, 2026 – 5:00 AM ET
End: May 5, 2026 – 7:00 AM ET

During this window, some applications and services may experience brief interruptions as underlying systems are updated and restarted.

This maintenance is required across the environment and is outside of the regular patching schedule. We will work to complete all updates within the window.
May 4, 14:38 EDT
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Niagara
Completed - Niagara maintenance is complete. Thank you for your patience. If you experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
May 1, 09:46 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 09:00 EDT
Scheduled - Campus Services will be performing scheduled maintenance on the Niagara Building Automation System. Services related to Niagara may be unavailable during this event. We appreciate your patience. If you have questions or experience issues please reach out to bmsit@groups.dartmouth.edu or contact FO&M Dispatch at 646-2508.
Apr 30, 13:40 EDT
Apr 30, 2026

No incidents reported.

Apr 29, 2026
BMS BBMD Software Update
Completed - The scheduled maintenance has been completed.
Apr 29, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 28, 14:29 EDT
Scheduled - On April 29, At 8am we will be updating BACnet software on the BBMD server. During this time the discovery of BACNet devices may be impacted.
Apr 28, 14:19 EDT
Apr 28, 2026

No incidents reported.

Apr 27, 2026
Andres Network down.
Resolved - All services have been restored in Andres
Apr 27, 09:39 EDT
Identified - Network Services has identified the issue and is working on resolving
Apr 27, 09:24 EDT
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