Dartmouth College Status

All Systems Operational

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Academic Services Operational

Administrative Services Operational

Authentication Operational

Email Operational

M365 email Operational

Gmail Operational

Infrastructure Operational

Load Balancer Operational

Containerization Operational

RDS Services Operational

Active Directory Operational

Computing Infrastructure Operational

Network Operational

Research Computing Operational

General Research Services Operational

Granite Operational

HPC Operational

Rapport Operational

Storage Operational

Security Operational

Telephone Operational

Web Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Production Server Patching Jan 23, 2025 02:00-07:00 EST

Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.

https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Posted on Jan 20, 2025 - 07:26 EST

MGHPCC Network Maintenance Jan 29, 2025 00:00-06:00 EST

An ISP connecting the Dartmouth Campus network to the MGHPCC facility will be performing maintenance on January 29 from 12:00AM (midnight) to 6:00AM. Interruptions to network connectivity are expected.
Posted on Jan 13, 2025 - 16:22 EST

System Metrics Month Week Day

Wi-Fi Devices

Fetching

Past Incidents

Jan 22, 2025

No incidents reported today.

Jan 21, 2025

Planon config updates

Completed - The configs are moved into Prod and tested.
Jan 21, 20:16 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 19:10 EST

Scheduled - Planon users may see occasional disruptions in service lasting approximately 30 minutes, starting at 7:10pm pm while we apply config changes in Production.
Jan 21, 19:04 EST

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

EBS Production(EBSPROD) Outage - Thursday Jan 16th, 9PM-11:30PM EST

Completed - The EBS Production(EBSPROD) application is back online.
Jan 16, 22:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 21:00 EST

Scheduled - The EBS Production(EBSPROD) application will be unavailable on Thursday Jan 16th, 9PM-11:30PM EST due to AP 1099 Patching.

Oracle EBS supports many of Dartmouths administrative, employee, and financial functions, including Employee Self-Service, where you view your Payslips and Employee W2, or iExpense, where you submit your corporate card and business expenses, or WebADI where you upload Journals. Oracle EBS also supports Accounts Payable, eProcurement, General Ledger, WebADI, Grants Accounting, HRMS, and much more. In addition, Oracle integrates with many more systems, such as PASF, OnBase Unity Client and OnBase eForms, IRA Financial Reports and other systems the rely on Oracle to feed or validate employee or chart strings data.
Jan 15, 09:28 EST

CyberArk is currently unavailable

Resolved - This incident has been resolved.
Jan 16, 10:57 EST

Update - We are continuing to investigate this issue.
Jan 16, 10:56 EST

Investigating - We are currently investigating an issue with the CyberArk website.
Jan 16, 10:39 EST

Firewall software upgrade

Completed - This is complete.
Jan 16, 07:30 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 06:00 EST

Scheduled - Around 6am on January 16th campus traffic will be moved to backup firewalls. This will cause an interruption to long-lived connections, but should otherwise not be noticed by most people.

After traffic is moved to a different firewall, the previously active firewalls will be upgraded to a new version of software. The upgrades should be complete by 7:30am, but no interruptions to traffic are expected after 6:15am.
Jan 15, 09:52 EST

Jan 15, 2025

Jupyter Hub (jhub.dartmouth.edu)

Completed - The scheduled maintenance has been completed.
Jan 15, 09:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 EST

Scheduled - Infrastructure updates to https://jhub.dartmouth.edu will occur between Tuesday, January 14, 2025 9 AM - Wednesday, January 15, 2025 9 AM. The service will be intermittently unavailable during this time.
Dec 17, 11:30 EST

Jan 14, 2025

Authentication issues

Resolved - This incident has been resolved.
Jan 14, 14:43 EST

Monitoring - The CAS upgrade has been rolled back, all services should be available again now.

If you were logged in during the time of the upgrade, it may be necessary to clear cache/restart browser one more time
Jan 14, 08:43 EST

Investigating - We are aware of problems with Web authentication this morning and are working on a solution.

In some instances, restarting your browser and/or clearing cache has been helpful
Jan 14, 08:17 EST

Completed - The scheduled maintenance has been completed.
Jan 14, 08:00 EST

Update - Webauth/login.dartmouth.edu/CAS upgrade has been installed, and the system is coming back up.

If you have any problems logging in, try restarting your browser and/or clearing cache
Jan 14, 07:20 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 06:00 EST

Scheduled - The login.dartmouth.edu (CAS) authentication system will be upgraded to a new version between 6AM and 8AM on Tuesday, January 14th. The system will remain available during the upgrade, but you may need to log in again.
Jan 7, 16:25 EST

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

Grants Rapport Maintenance Update

Completed - The scheduled maintenance has been completed.
Jan 8, 06:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 05:30 EST

Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 7, 22:02 EST