All Systems Operational

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services Operational
Administrative Services Operational
Authentication Operational
Email Operational
M365 email Operational
Gmail Operational
Infrastructure Operational
Load Balancer Operational
Containerization Operational
RDS Services Operational
Active Directory Operational
Computing Infrastructure Operational
Network Operational
Research Computing Operational
90 days ago
100.0 % uptime
Today
General Research Services Operational
AI Operational
90 days ago
100.0 % uptime
Today
Granite Operational
HPC Operational
Rapport Operational
Storage Operational
Security Operational
Telephone Operational
Web Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EBS Production (EBSPROD) Patching Jan 22, 2026 21:00-23:00 EST

The HRMS 2025 EOY3 patch will be applied to EBS Production (EBSPROD) on Thursday 1/22/2026 from 9 pm to 11 pm. Oracle EBS will be unavailable during this time.
Posted on Jan 22, 2026 - 09:03 EST

Rancher Upgrade Jan 28, 2026 07:00-09:00 EST

ITC will upgrade rancher (rancher.dartmouth.edu) starting at 7AM on Wednesday, 1/28. The application will be unavailable during this time.
Posted on Jan 22, 2026 - 08:44 EST

Planon - Migration to SQL Linux Server 2022 Feb 12, 2026 21:00 - Feb 13, 2026 01:00 EST

Planon will be migrating the production Planon environment from SQL on Windows to SQL on Linux. The production environment may be unavailable for part or all of the maintenance window.
Posted on Jan 13, 2026 - 15:46 EST
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Jan 22, 2026
IRA Data Warehouse Advancement data are stale in IRA
Resolved - IRA Data Warehouse

The Advancement-to-Warehouse nightly data refresh has completed. The Advancement data in IRA should now be up to date.

We apologize for the earlier inconvenience.
Jan 22, 08:55 EST
Investigating - IRA Data Warehouse

The Advancement-to-Warehouse nightly data refresh has not yet completed. At this time, the Advancement data are stale in IRA. Information, Technology, and Consulting (ITC) is looking into the issue and will follow up as soon as further information is available. We estimate that the data should be available in IRA by 9:00am.

We apologize for any inconvenience.
Jan 22, 06:33 EST
Production Server Patching
Completed - The scheduled maintenance has been completed.
Jan 22, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 02:00 EST
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.
https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Jan 20, 12:34 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026
CAS (login.dartmouth.edu) maintenance
Completed - ITC has completed the maintenance on CAS (login.dartmouth.edu). If you experience any issues please submit a ticket at our Services Portal (https://services.dartmouth.edu/TDClient/1806/Portal/Home/).
Jan 20, 19:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 EST
Scheduled - The CAS (login.dartmouth.edu) web SSO service will undergo maintenance starting at 6 PM Jan 20th. No interruption to service is expected due to this maintenance.
Jan 20, 14:54 EST
EBSPROD (EBS Production) is requires a quick bounce
Resolved - This incident has been resolved.
Jan 20, 16:39 EST
Investigating - EBSPROD (EBS Production) instance require a quick bounce due to concurrent programs failure. System will be back online soon.
Jan 20, 16:19 EST
Niagara
Completed - Niagara maintenance is complete. Thank you for for patience. If you experience issues please reach out through your regular support channels.
Jan 20, 12:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:00 EST
Scheduled - Campus Services will be upgrading the production Niagara software to version 4.15. The production environment may be unavailable for part or all of the maintenance window. We appreciate your patience. If you have questions about this event please reach out through your regular support channels or contact FO&M Dispatch at 646-2508.
Jan 19, 11:00 EST
Choate House fiber Maintenance
Completed - Fiber maintenance has been completed and network is back online
Jan 20, 08:01 EST
In progress - Fiber work for Choate House is currently underway effecting all network within the building.
Jan 20, 07:37 EST
CAS (login.dartmouth.edu) maintenance
Completed - ITC has completed the maintenance on CAS (login.dartmouth.edu). If you experience any issues please submit a ticket at our Services Portal (https://services.dartmouth.edu/TDClient/1806/Portal/Home/).
Jan 20, 05:49 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 05:00 EST
Scheduled - The CAS (login.dartmouth.edu) web SSO service will undergo maintenance starting at 5AM Jan 20th. No interruption to service is expected due to this maintenance.
Jan 19, 20:03 EST
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
EBSPROD - EBS Production performance issues
Resolved - This incident has been resolved.
Jan 16, 17:57 EST
Investigating - EBS Production (EBSPROD) instance is having performance issues we are looking into that.
Jan 16, 15:37 EST
Jan 15, 2026
EBS Production(EBSPROD) Outage (Thursday January 15th,9PM-10PM EST)
Completed - The EBS Production(EBSPROD) application is back online
Jan 15, 22:17 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 21:00 EST
Scheduled - The EBS Production(EBSPROD) application will be unavailable on Thursday, January 15th 9PM-10PM EST for Patching.

Oracle EBS supports many of Dartmouths administrative, employee, and financial functions, including Employee Self-Service, where you view your Payslips and Employee W2, or iExpense, where you submit your corporate card and business expenses, or WebADI where you upload Journals. Oracle EBS also supports Accounts Payable, eProcurement, General Ledger, WebADI, Grants Accounting, HRMS, and much more. In addition, Oracle integrates with many more systems, such as PASF, OnBase Unity Client and OnBase eForms, IRA Financial Reports and other systems the rely on Oracle to feed or validate employee or chart strings data.
Jan 14, 12:57 EST
Hopkins Center Partial Network Outage
Resolved - This incident has been resolved.
Jan 15, 12:56 EST
Investigating - ITC is investigating wired, wireless, and phone service outage affecting some areas of the Hopkins Center.
Jan 15, 12:03 EST
Niagara
Completed - Maintenance on the Niagara Prod system is complete
Jan 15, 12:06 EST
In progress - The Niagara system will be offline briefly for an upgrade related operation.
Jan 15, 11:21 EST
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
RESOLVED: Agiloft is Currently Unavailable
Resolved - This incident has been resolved.
Jan 12, 15:40 EST
Update - This issue has been resolved.
Jan 12, 15:40 EST
Investigating - The Agiloft System that manages the Procurement Contract Management System and Financial Systems Access is currently unavailable. Agiloft is investigating the incident.
Jan 12, 14:38 EST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Niagara Production Offline
Resolved - Resolved.
Jan 9, 13:35 EST
Investigating - The production Niagara application is offline.
Jan 9, 13:22 EST
Research Computer data center router is down
Resolved - The router was replaced and services are back online.
Jan 9, 03:30 EST
Update - There are approximately a dozen Discovery compute nodes which remain down while we wait for the replacement hardware.
Jan 8, 11:02 EST
Update - The andes system is now back online and any further fixes are waiting on the replacement router.
Jan 7, 21:20 EST
Identified - The system polaris is back online, but andes remains down and needs further troubleshooting. We are waiting on replacement hardware in order to bring services fully back online.
Jan 7, 19:44 EST
Investigating - A data center router for Research Computing systems is currently offline. We are investigating the reason for the outage. Most research computing systems are still online but a small number have lost their network connection.
Jan 7, 16:48 EST
Jan 8, 2026
JCI Metasys
Completed - The scheduled Metasys upgrade has been postponed. No changes to the application were made. We will provide updates and information as soon as the new upgrade date is confirmed.
Jan 8, 08:51 EST
Scheduled - JCI will be performing a scheduled upgrade on Metasys. Services related to Metasys and Metasys UI will be unavailable while the upgrade is performed. We appreciate your patience. If you have questions about this event please reach out through your regular support channels or contact FO&M Dispatch at 646-2508.
Jan 7, 14:55 EST
Planon Maintenance
Completed - Maintenance has been completed.
Jan 8, 08:04 EST
In progress - Planon will be performing maintenance of all Planon environments.
Jan 8, 03:22 EST
← Incident History Powered by Atlassian Statuspage