Appwrox Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 2025 - 01:01 EDT
Scheduled - Appworx job automation maintenance will be happening during this time.
Sep 23, 2025 01:00-06:00 EDT
Appwrox Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 2025 - 01:00 EDT
Scheduled - Appworx job automation maintenance will be happening during this time.
Sep 23, 2025 01:00-06:00 EDT
PROMPT - Delayed Transaction Feed
Identified - We continue to await resolution of this issue by the vendor. A workaround is in place to manually import transactions.
Sep 09, 2025 - 09:41 EDT
Update - We're continuing to investigate this issue. Transactions are being manually imported until the issue with the automated import is resolved.
Sep 05, 2025 - 10:47 EDT
Investigating - We're aware of a delay in new transactions being received by the PROMPT application. We're currently investigating and will provide an update as we work to resolve the issue.
Sep 04, 2025 - 14:19 EDT

About This Site

Welcome to Dartmouth College's home for real-time incident and maintenance communications.

Uptime over the past 90 days. View historical uptime.
Academic Services ? Under Maintenance
Administrative Services ? Operational
Authentication ? Operational
Email Operational
M365 email ? Operational
Gmail ? Operational
Infrastructure Operational
Load Balancer ? Operational
Containerization ? Operational
RDS Services ? Operational
Active Directory ? Operational
Computing Infrastructure ? Operational
Network ? Operational
Research Computing Operational
90 days ago
100.0 % uptime
Today
General Research Services ? Operational
AI Operational
90 days ago
100.0 % uptime
Today
Granite ? Operational
HPC ? Operational
Rapport ? Operational
Storage ? Operational
Security ? Operational
Telephone ? Operational
Web ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Dartmouth API - Blueprint library updates Sep 23, 2025 18:00-20:00 EDT

Update - ITC will be performing scheduled maintenance on api.dartmouth.edu. There will be no interruption to services during this event. We appreciate your patience. If you have questions about this event then please contact kemeny-itc@cloud.dartmouth.edu.
Sep 16, 2025 - 10:54 EDT
Update - ITC will be performing scheduled maintenance on api.dartmouth.edu. There will be no interruption to services during this event. We appreciate your patience. If you have questions about this event then please contact kemeny-itc@cloud.dartmouth.edu.
Aug 27, 2025 - 11:09 EDT
Scheduled - ITC will be performing scheduled maintenance on api.dartmouth.edu. No interruption to services is expected. We appreciate your patience. If you have questions about this event then please contact kemeny-itc@cloud.dartmouth.edu
Aug 26, 2025 - 23:12 EDT

Scheduled Maintenance: Rapport COI Production Sep 23, 2025 19:00-22:00 EDT

We will be updating the server operating system to support a more stable and secure environment. During this time, Rapport COI will not be accessible.
Posted on Sep 08, 2025 - 12:58 EDT

CyberArk Sep 24, 2025 10:00-11:00 EDT

CyberArk will be undergoing scheduled maintenance during this time.
Posted on Sep 22, 2025 - 07:48 EDT

EBS Production Outage ( Fri, Sept 26th 9PM EST - Sat, Sept 27th 10AM EST) Sep 26, 2025 21:00 - Sep 27, 2025 10:00 EDT

The EBS Production(EBSPROD) application will be unavailable from Friday, Sept. 26th 9PM EST to Saturday, Sept. 27th 10AM EST for Family Pack Patching.

Oracle EBS supports many of Dartmouths administrative, employee, and financial functions, including Employee Self-Service, where you view your Payslips and Employee W2, or iExpense, where you submit your corporate card and business expenses, or WebADI where you upload Journals. Oracle EBS also supports Accounts Payable, eProcurement, General Ledger, WebADI, Grants Accounting, HRMS, and much more. In addition, Oracle integrates with many more systems, such as PASF, OnBase Unity Client and OnBase eForms, IRA Financial Reports and other systems the rely on Oracle to feed or validate employee or chart strings data.
Posted on Sep 19, 2025 - 14:26 EDT
System Metrics Month Week Day
Wi-Fi Devices ?
Fetching
Sep 23, 2025

Unresolved incidents: Appwrox Maintenance, Appwrox Maintenance.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

Sep 18, 2025
Production Server Patching
Completed - The scheduled maintenance has been completed.
Sep 18, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 02:00 EDT
Scheduled - Monthly OS patch updates will be applied to all production servers and databases between 2:00 AM and 7:00 AM.

The patch makeup window is Friday morning 2:00 AM and 7:00 AM.

It should be expected that all systems and services will be unavailable during this time.

For more information, please reference the following Team Dynamix article.
https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=105996
Sep 16, 14:21 EDT
Sep 17, 2025
Remsen/ Vail WIFI Changes
Resolved - This incident has been resolved.
Sep 17, 12:56 EDT
Investigating - Network Services is performing Wifi upgrades, wifi might be intermittent.
Sep 17, 11:32 EDT
Sep 16, 2025
Scheduled Maintenance: Rapport IRB Production
Completed - The scheduled maintenance has been completed.
Sep 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:00 EDT
Scheduled - We will be updating the server operating system to support a more stable and secure environment. During this time, Rapport IRB will not be accessible.
Sep 8, 12:57 EDT
Planon config updates
Completed - Planon is ready for use
Sep 16, 20:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 19:35 EDT
Scheduled - Planon users will see disruptions in Production lasting approximately 30 minutes, starting at 7:35 pm pm while we apply config changes
Sep 16, 19:34 EDT
Sep 15, 2025
Tuck - amosAI
Completed - The scheduled maintenance has been completed.
Sep 15, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 EDT
Scheduled - We will be performing maintenance on the amosAI environment. During this time, users will be unable to log in or access the system.

This maintenance is necessary to enable access to additional AI models, which will soon be available for use.

Thank you for your patience and understanding as we work to improve our services.
Sep 12, 14:16 EDT
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Internet connection maintenance
Completed - This work has been completed.
Sep 12, 06:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:30 EDT
Scheduled - One of Dartmouths internet connections needs some maintenance work done. It will be down for about 10 minutes, but there should be no interruption to traffic due to the redundant connections that are active.
Sep 11, 16:37 EDT
Sep 11, 2025
Planned Maintenance: Dartmouth Web Single Sign On Service (CAS SSO)
Completed - The Planned Maintenance has been completed. If you experience any issues please submit a ticket at our Services Portal.
Sep 11, 19:17 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 19:00 EDT
Scheduled - The Dartmouth login service (login.dartmouth.edu) will undergo planned maintenance on Thursday, September 11, 2025, from 7:00–7:30 PM ET. After the maintenance, service will continue as normal. If you have trouble logging in afterward, please restart your browser and try again.
Sep 11, 15:40 EDT
Banner GUID Update Process
Completed - The scheduled maintenance has been completed.
Sep 11, 10:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 18:00 EDT
Scheduled - Tomorrow evening, 9/10 at 6pm, we are going to be running a Banner process in preprod that will update all Banner Baseline tables. We need to shut down Appworx jobs during this process. If you have any questions or concerns, please let me know.
Sep 9, 16:01 EDT
Scheduled Maintenance: Dartmouth Chat Upgrade
Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 06:00 EDT
Scheduled - Dartmouth Chat September 2025 release

Research Computing and Data will be releasing an update to Dartmouth Chat that will provide the following :
- Update to Open WebUI v0.6.25
- General UI facelift
- Refreshing an answer now offers multiple pathways
- GPT-5 family's Thinking tags now fully supported
- Workspace access available to Faculty and Staff (these are models focused on user uploaded documents)

The upgrade will be take place from 6:00 to 7:00AM on Thursday, September 11th.

During this time Dartmouth Chat might be intermittently unavailable.
Sep 9, 12:40 EDT
Sep 10, 2025
Scheduled Maintenance: IRB Upgrade
Completed - The scheduled maintenance has been completed.
Sep 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 06:00 EDT
Scheduled - We will be doing a minor upgrade to Rapport IRB.
Sep 8, 12:53 EDT
Sep 9, 2025
Scheduled Maintenance: Rapport Agreements Production
Completed - The scheduled maintenance has been completed.
Sep 9, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 19:00 EDT
Scheduled - We will be updating the server operating system to support a more stable and secure environment. During this time, Rapport Agreements will not be accessible.
Sep 8, 12:55 EDT
Scheduled Maintenance: Rapport COI Upgrade
Completed - The scheduled maintenance has been completed.
Sep 9, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:30 EDT
Scheduled - We will be doing a minor upgrade to Rapport COI to address a few application bugs.
Sep 8, 12:52 EDT
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